Student Services Welcome Desk - Federal Work Study

$14.35/per hour

This is a part-time, temporary position not eligible for benefits.

Monday - Friday within Business hours (19.5 hours/week)

Flexible with student availability

****WILLIAMS CAMPUS****

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona’s Best Employers

This position in Admissions & Records Welcome Desk at Chandler Gilbert Community College provides comprehensive support to students seeking assistance with resolving admissions, records, registration, and payment related services in a one-stop enrollment services model to new and continuing students with high levels of accuracy and customer service.

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

• FWS is a need-based, federally funded program.
• FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
• FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
• The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
• For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

• Provides support for the Enrollment Services welcome desk
• Assists with self-service computer stations
• Aids students with admissions, records and registration processes, guiding students through process and next steps
• Make referrals to other departments based on student needs
• Provides customers with clear, complete and accurate responses to their questions and document interactions in the Student Information System (SIS) and various systems

• Customer service experience involving a high volume of public contact
• Effective interpersonal skills and written communication skills
• Knowledge of office productivity software (Microsoft Office Suite, Google Suite, etc) and computer technology

• Experience working in a student support area in higher education
• Experience working with students from diverse backgrounds and cultures

Steps to Apply:

1. Complete the FWS interest form – FWS Student Interest Form

2. Upload the following documents:

• Federal Work Study Eligibility Confirmation (you will receive this in an email after completing the FWS Interest Form)
• Resume
• For help with the application process, schedule an appointment with Career Services cgc.edu/careers

Missing materials or incomplete employment history will not be considered.

Open until Filled.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.