What are the responsibilities and job description for the Financial Services Representative position at Marine Federal Credit Union?
We are accepting applications from motivated and detail-oriented individuals to fill Part Time and Full Time Financial Services Representatives (Teller) at various branch locations in and around the Jacksonville, NC area as they become available. In this role, you will be responsible for providing exceptional member service while assisting members with their financial needs by offering account services and products. You will play a crucial role in building and maintaining member relationships, ensuring that members receive the highest level of support and guidance in their financial decisions.
Responsibilities
- Provide outstanding member service by addressing client inquiries and resolving issues promptly.
- Assist members with various financial services, including account management, cash and check transactions, and product offerings.
- Utilize member relationship management tools to track interactions and follow up on leads.
- Conduct sales activities to promote financial products and services effectively.
- Apply retail math skills to assist members in understanding their financial options.
- Monitor accounts for potential fraud prevention and detection, ensuring member security.
- Utilize financial software for processing transactions and maintaining accurate records.
- Perform 10 key typing tasks efficiently to support data entry and reporting needs.
Qualifications
- Proven experience in customer service or sales roles, preferably within the financial services industry.
- Strong understanding of retail math concepts and cash handling procedures.
- Familiarity with financial software applications is preferred.
- Excellent communication skills, both verbal and written, with a focus on building relationships with members.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Detail-oriented with strong organizational skills to manage multiple tasks effectively.
- A proactive approach to problem-solving and the ability to adapt to changing circumstances.
Join our team as a Financial Services Representative and contribute to helping members achieve their financial goals while developing your career at the credit union.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15