What are the responsibilities and job description for the Field Operations Supervisor position at Marmon Group?
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
applies methods to improve processes, such as customer service and data analysis
procedures, keeps track of key performance indicators (KPIs) across different
functions, monitors compliance with operational policies, and the progress of
administrative tasks.
The ideal candidate must have in-depth knowledge of the repair procedures and
direct personnel towards their maximum performance. Decision-making and
problem-solving will take up a significant part of the day. The goal is to ensure an
efficient and productive process that meets customer requirements is in place.
Experience with team building, 5S, and supervising at least 10 employees in a shop
environment is necessary. In addition, the position must help maintain good
customer relations through the efficient and effective management of needed
repair following the Company's Standard Operating Procedures, AAR, DOT, and
FRA rules and regulations.
Primary responsibilities include, but are not limited to the following:
- Interact & develop relationships with the customer
- Direct, provide leadership, motivate, and train workforce to perform assignments in an efficient manner
- SAFETY IS OUR #1 PRIORITY
- Enforce health and safety precautions
- Responsible for creating a positive safety culture and leading by example
- Help, plan, and conduct safety briefings, provide toolbox topics, SWPs
- Administer safety training
- Help with near-miss incident investigations
- Maintain equipment maintenance program
- Understand customer safety policies and ensure Contractors understand the requirements
- Interview appropriate candidates to support the site. Provide feedback on job performance, both positive & constructive
- Develop performance plans for the development of employees
- Apply the principles of the Employee Handbook
- Maintain proper documentation of employee performance to aid in progressive disciplinary action
- Ensure output meets quality standards
- Ensure that all repairs completed while maintaining regulatory compliance
- Ensure qualified & certified employees make repairs
- Identify NCR’s and ensure the site is always audit-ready
- Participate in internal/external audits
- Perform all necessary business functions to maintain an efficient and profitable operation
- Work actively to stay within budgeted guidelines.
- Provide all reporting in a timely, accurate manner.
- Conform to all regulatory requirements such as FRA, DOT, OSHA
- Promote adherence to UTC’s core values and employee behaviors
- Additional duties as assigned
- Minimum High School Diploma and five (5) years of leadership experience in an industrial setting
- Understanding of quality standards and health & safety regulations
- Knowledge of performance evaluation and budgeting concepts
- Proficient in MS Office
- Keen attention to details
- Exposure to Lean tools is beneficial (5S, Kaizen, etc.)
Why Join Our Team?
We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer:
- Medical, Dental, Vision (Coverage on Day 1 of Employment)
- Tuition Reimbursement
- Company-paid employee and dependent life insurance
- Company-paid sickness and accident income
- 401k matching
- Annual safety shoe reimbursement and prescription safety wear
- Holiday pay -10 Total
- Vacation & Personal Time Off
- Marmon employee discount program
EEO
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.