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Guest Relations Operations Supervisor

Marriott's Sea Pines
Hilton Head Island, SC Full Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/7/2025

Job Status: Full-time, Fri-Tues, 9:00am-5:30pm

Where great benefits lead to a life fulfilled.

  • Competitive Pay
  • Travel discounts
  • Medical/Dental/Vision/401K opportunities
  • Credit Union Membership
  • Tuition Reimbursement
  • Professional Counseling & Family Support
  • Growth and Development Opportunities

Where each associate at Marriott's Sea Pines is offered great perks & incentives.

  • On-Site Free Parking or Gate Pass
  • Complimentary uniforms including safety shoes
  • Complimentary bus tickets for Palmetto Breeze
  • Discounted golf (Heritage Collection at Port Royal and Shipyard)
  • Cell phone discounts
  • Fitness center discounts

Where you can make a difference.

  • Supervise the Resort Operations staff to ensure excellent owner/guest service.
  • Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests.
  • This position is a rotating position that will perform supervisor duties in the different functional areas of resort operations.
  • Supervise associates in the Front Desk, Housekeeping, Activities, Loss Prevention and Food and Beverage functional areas to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner.
  • Anticipate and address owner/guests' service needs.

Where your skills help you make a difference.

  • Valid Driver's License Required
  • Must be able to work a variable schedule, including complete weekend and holiday availability
  • Must have great customer service skills – all our positions come into contact with guests!

Where we celebrate and cultivate connections.

  • Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!

Follow us on social media!

  • Instagram: @marriottvacationsworldwide
  • Facebook: Marriott Vacations Worldwide
  • X: @marriottVAC

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Not the right opportunity for you? Share this job with a friend or sign up for job alerts at https://careers.marriottvacationsworldwide.com/en-US/join

Job Type: Full-time

Pay: $20.50 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Free parking
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $21

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