Partner Logistics Coordinator (Hagerstown)

The Maryland Food Bank (MFB) is a nonprofit hunger-relief organization dedicated to feeding people, strengthening communities, and ending hunger for more Marylanders by partnering with local organizations from the western mountains to the Eastern Shore. The food bank’s statewide network of food assistance brings enough resources together to provide nearly 114,000 meals every day (more than 41 million meals annually) to hungry children, seniors, veterans, and hard-working families, meeting the immediate needs of hungry Marylanders while simultaneously working to create pathways out of hunger.

The Maryland Food Bank embraces a philosophy that recognizes and values diversity. Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.

Partner Logistics Coordinator – Hagerstown

In this role, the employee will handle all partner orders, which include branch pick-ups, agency deliveries, and product allocations. They will collaborate with the Hagerstown Operations Supervisor and Community Programs and Neighbor Engagement teams to assist with the strategic and fair distribution of food. Employees will also switch between various activities to provide support.

Primary Responsibilities

• Partner Services for agency account management and financial grants accounting
• Logistical programming with Pantry-on-the-Go (POTG), creating holiday meals and employee Farmer’s Market orders, processing online orders, and troubleshooting systems
• The handling and organization of old inventory using systems that improve accuracy and efficiency
• Assists and supports local inventory management to ensure that items are available and accurate
• Provide support for administrative and partner services and keep departmental files in line with MFB and Feeding America documentation guidelines
• Provides service and technical help to partner agencies, including support for branch activities, systems assistance, and troubleshooting of the partner order management system.
• Collaborates with the warehouse team to ensure proper inventory placement and perform cycle counts while reducing unnecessary duplicate movements whenever possible
  
  

Education

• High school diploma or GED / An equivalent combination of education and experience will be considered
  
  

Basic Qualifications

• Ability to read, write, and speak English
• 1 or more years warehouse experience
  
  

Preferred Qualifications

• An associate’s degree is preferred with at least three (3) years of experience in a customer service and/or order system management-related role
• Goal-oriented with the ability to handle multiple priorities simultaneously
• Strong organizational and customer service skills
• Forklift experience
• Experience in project management from planning to executing, tracking, and reporting
• Excellent interpersonal, networking, and problem-solving skills
• Highly skilled in Microsoft Office (Word, Excel, Teams) with demonstrated strong math skills
  
  

Work Environment

• The Partner Logistics Coordinator will perform job duties in a warehouse environment, which will have varying noise and temperature conditions.
  
  

Nothing matters more to the Maryland Food Bank than our strong ethical and safety commitments. As such, all positions require a background check, including a drug test.

Hourly pay range: $21.00 - $24.00 / Per hour

To learn more about the Maryland Food Bank and our career opportunities, visit www.mdfoodbank.org.