Associate Sales Manager

Situated on sacred land marked by royal fish ponds, natural lava plains, lush tropical gardens and alluring beaches, Mauna Lani – meaning “mountain reaching heaven,” is an inspiring spiritual haven that captures a distinct sense of place deeply rooted in rich cultural traditions. The all-new luxury lifestyle resort from Auberge Resorts Collection is defining a new era of experiential xury on the Island of Hawaii following a resort-wide re-imagination and renovation. Nowhere in the Hawaiian archipelago is the land more powerful, sacred or alive than this storied and natural place of wonder. Guests will be wowed by the transformational experiences, enriching cecultural immersion, unrivaled amenities and curated moments. The resort will boast contemporary guest rooms and suites, five private bungalow residences, five extraordinary restaurants and lounges, three distinct pools, a signature spa and wellness haven, Kainalu active pursuits program, Living Culture program and an interactive Holoholo Kids Circle – all complemented by Auberge’s intuitive and gracious service.

The base salary range for this position is $65k - $72k.

This is an Associate Sales Manager position, for the Group Segment. Responsible for managing group leads generated by the social and small group (under 20 rooms on peak) market segment. This position will report to the Director of Sales.

• Support Mauna Lani’s revenue goals by managing group leads for the Social and Small Meetings (under 20 rooms on peak) markets.
• Build effective relationships with group accounts and contacts that support the hotel’s strategy.
• Participate and present business opportunities in Daily RevMax meetings.
• Create custom proposals and sales agreements.
• Curate and execute property site tours.
• Support and participate in daily calls with Sales Managers as needed.
• Support and participate in accurate reporting as requested by Director of Sales.
• Accurately maintain and build Delphi / Salesforce database of clients.
• Abide by the policies and procedures of Mauna Lani and Auberge Resorts.
• Maintain ethical and professional standards of sales service.
• Maintain professional appearance and demeanor and to conduct personal behavior in a mature and professional business manner while representing the company.
• Work flexible days and hours.
• Phone calls, emails and requests are to be returned the same day and RFP’s have a 24 hour response time.
• Maintain customer, trade, industry and employee relations.
Perform other duties as directed, developed or assigned.

• Four-year college degree or equivalent education/experience.
• Minimum 5 years sales experience in a related position in luxury hotel sales environment.
• Demonstrated record of driving sales revenues in luxury hotel environment.
• Prior experience working in a sales office setting.
Prior experience working with professional organizations that support group and leisure / Transient.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

DHL Mahi Staffing, LLC is an Equal Opportunity Employer, M/F/D/V. DHL Mahi Staffing, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, DHL Mahi Staffing, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.