What are the responsibilities and job description for the Armed Supervisor - FPS/DHS Contract position at MaxSent?
Offering the full spectrum of professional security services, MaxSent delivers "Exceptional Without Exception" service - and we want you to be our next team member!
As a full-time employee of MaxSent, the following benefits may be available:
- Major Medical, Dental, and Vision
- Paid vacation
- Opportunities for Senior Management positions
Now hiring for Armed Supervisors to support an FPS/DHS Federal contract in Pennsylvania.
The Supervisors are accountable for the safety and security of the facilities they protect. Our Supervisors act as a visible deterrent to crime and client policy infractions; they identify and report suspicious, dangerous or criminal acts at or near their assigned posts which may be a threat to the property, clients, guests or employees at the site. Though essential duties may differ based on the post at which they work, below are some of the standards:
- Ensure the facility is provided with high-quality security services to protect people and property.
- Build, improve, and maintain effective relationships with the client, employees, and guests.
- Report safety concerns, security breaches, and unusual circumstances verbally and in writing.
- Handle security issues and emergency situations according to MaxSent and property-specific protocol.
- Understand site-specific operations including manuals and post orders.
- Ensure a positive "Customer Experience" for all visitors, guests, etc.
- Greet guests and employees in a cheerful and welcoming manner.
- Answer questions and assist guests and employees.
- Remain flexible to the ever-changing environment; adapts well to different situations.
- Patrol the facility on foot or in a vehicle.
- Answer phones, greet guests and employees
- Monitor closed-circuit television systems and alarms.
- Directs traffic on or about grounds when necessary; this may include assisting and monitoring visitors, guests, and patients in the parking lots.
- Write detailed narrative reports, and maintain daily activity reports (DARs)
- Respond to emergency situations requiring security assistance
- Maintain all current licensing and training requirements
- Develop and maintain schedules for a multi-site operation.
- Coordinate and complete weekly payroll as well as official reports.
- Provide training and discipline to subordinate officers as needed.
- Understand site-specific operations including manuals and post orders.
Qualifications:
- Must be a United States Citizen, or a
- Lawful permanent resident who is currently a member of, or who possesses a verifiable honorable discharge from, any component of the United States Armed Forces
- Been issued a Social Security Card by the Social Security Administration, which bears the individual name and social security number
- One (1) year supervisor or management experience
- Have verifiable documentation of at least one experience level and at least one educational level or any reasonable combination listed below:
- A minimum of two (2) years of security (armed) or law enforcement experience; or
- A minimum of two (2) years of honorable service as a member of any U.S. Armed Forces component
- Possess a high school diploma or GED, or
- a minimum of 60 credit hours in a related field from an accredited institution, or
- Successful completion of a federal/state certified law enforcement education and training or police officers standard training course that may result in a law enforcement appointment or commission.
- Experience with Microsoft Office
- Outstanding interpersonal and communication skills required, verbal and written fluency in English is required.
- Ability to work in a team-oriented environment with the ability to work independently.
- Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
- Neat and professional appearance.
- Friendly and professional demeanor.
- Ability to provide quality customer service.
- Ability to handle emergency situations efficiently and effectively at client site.
Annual salary $80,000
MaxSent is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, gender, gender identity or expression, national origin, age, veteran status, disability, or any other protected class.
Salary : $80,000
