What are the responsibilities and job description for the Skillbridge (Military Only - IT Admin position at McKinley?
Job Details
Level: Experienced
Job Location: Irvine/CA - McKinley Elevator Corp - Irvine, CA
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Travel Percentage: None
Job Shift: Any
Job Category: Information Technology
Description
Pay Range $0.00 to $0.00
Key Responsibilities, Tasks and Activities:
- Develop Salesforce/Servicemax, including implementation of new features, such as fields and workflows, tweaking/creating Conga templates and creating reports and dashboards.
- Test Salesforce and ServiceMax, including testing the ServiceMax app or custom coding
- Deduplication of Salesforce, including merging duplicate accounts, contacts, locations and installed products.
- Assisting and training technicians, including teaching technicians to use Mobile, assisting with errors or other technical issues
- Assist IT Manager with website changes
- Organize, inventory and prepare all electronic devices and hardware for issue to new employees and upgrades for issue to current employees
- Provide employee IT training, including teaching technicians to use Mobile, assisting with errors or other technical issues
- Serve as an IT resource for all employees, including installation of apps and other programs, provision of “help desk” support for all employees
- Oversee Verizon account
- Inventory and track return of all devices and hardware to employees upon separation and ensure timely and complete removal of access to McKinley electronic systems and information
- Assist IT Manager and Senior IT Clerk as needed, for example with Salesforce/ServiceMax, website, and additional IT matters.
- Other duties as assigned
Qualifications
QUALIFICATIONS:
- Excellent verbal and written communication skills, including ability to clearly and simply explain technical concepts
- Ability to effectively train and teach technical skills
- Solid writing and grammar skills
- Highly organized
- Ability to work harmoniously with other employees
- Ability to successfully prioritize and meet deadlines
- Punctual and reliable
- Computer skills (hardware and software)and proficiency including Microsoft office and other cloud based products
- Knowledgeable in basic accounting procedures
- Solid numeracy skills
- Strong attention to details and accuracy
- Skilled at multitasking, data management
- Trustworthy and maintains confidentiality
- Strong typing skills and must be able to type at least 35 words per minute
- Excellent problem-solver
- High School Degree or Equivalent
