Consumer Lending Operations Manager

Consumer Lending Operations Manager

Exempt

Remote position

The Consumer Lending Operations Manager is responsible for providing internal business partners exceptional member support using technology and streamlined workflows to support the organization’s corporate vision, mission, and corporate values. Demonstrates a strong ability to think independently and provide innovative solutions to advance the consumer lending department. Possesses ability to serve as a project lead for the consumer lending department and liaison between the technology department and the consumer lending department to ensure seamless integrations and rollouts. Requires knowledge of the credit union’s lending practices, policies, procedures, products, and services.

• Oversees, manages, and directs the central underwriting and central processing departments of the credit union to provide a consistent member experience and position the credit union as a leader.
• Maintains expert knowledge, and serves as the administrator, of the credit unions loan origination systems and consumer lending platforms as they relate to preapprovals, loan origination, underwriting, credit reporting, and the automated decision matrix.
• Oversees and manages the credit unions indirect manufactured home portfolio. Works with the VP of Consumer Lending to set budget for the portfolio, manages funding to meet or exceed budget, and works with vendor to ensure accuracy of loans and overall safety and soundness of the portfolio.

OTHER QULAIFCIATIONS
Proficiency with loan origination software (e.g. Origence ARC OS) and core banking software (e.g. Fiserv DNA) a plus.

EDUCATION AND EXPERIENCE
A minimum of 5 years of progressive work experience in consumer lending or a variety of lending functions. Management or supervisory experience required. Bachelor’s degree in business administration, or other related fields of study or equivalent experience.

The humanity, commitment, courage, and capability of Members Cooperative Credit Union’s individual employees has always been the foundation of our success. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to use the full range of their talents, skills, and abilities to serve members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills and will continue to be a proud equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. MCCU is committed to providing an environment of mutual respect where equal employment opportunities are available to all teammates and applicants.