Front Office Associate

About Us:

Our client is a small tax and accounting firm in Salt Lake County, known for its kindness, professionalism, and commitment to excellence. With a focus on transparency, responsiveness, and quality, we deliver personalized, expert attention to every client, helping them make informed financial decisions.

We’re a rapidly growing firm that values continuous learning, collaboration, and making a meaningful impact—both for our clients and our team. If you’re looking to join a compassionate, people-obsessed team that celebrates growth and development, this is the place for you.

Why Join Us?

• Be Part of a Compassionate Team: Work in a dynamic, supportive environment where kindness and collaboration are at the heart of everything we do.
• Grow Your Career: As we expand, you’ll have opportunities to advance and develop your professional skills.
• Make a Difference: Build strong relationships with clients and play a key role in helping them navigate their financial journeys.
• Work-Life Balance: Enjoy a hybrid schedule (after tax season), paid time off, and paid holidays to recharge and relax.

Who We’re Looking For:

We’re seeking a kind, empathetic, and detail-oriented professional who thrives in a fast-paced, people-first environment. The ideal candidate is:

• Exceptionally organized with strong time-management skills and a proactive approach to problem-solving.
• A skilled communicator who excels in client interactions, including navigating challenging conversations with grace and professionalism.
• Tech-savvy and adaptable, with a passion for learning and contributing to a growing team.
• Driven by impact, with a desire to create positive change for both clients and colleagues.

What You’ll Do:

• Be the Face of the Firm: Act as the primary client contact, managing calls, scheduling, and service inquiries.
• Support Leadership: Provide high-level administrative support to the firm’s Partners.
• Enhance Client Experience: Draft and manage client communications, including bulk reminders and follow-ups.
• Drive Improvement: Proactively identify and implement process enhancements to streamline operations.
• Take Ownership: Manage tasks from start to finish and support additional requests as needed.

What You’ll Bring:

• Experience: 2 years in an office or administrative, client-facing role.
• Education: Some college coursework preferred.
• Technical Skills: Proficiency in Google Suite.
• Communication: Exceptional verbal and written communication skills.
• Teamwork & Independence: Ability to work effectively both independently and as part of a team.

What We Offer:

• Hybrid Work Model: 100% on-site during tax season (January-April & September-October), then 3 days in-office and 2 days remote with additional flexibility.
• Schedule: Full-time, Monday-Friday, 9:00 a.m.–5:30 p.m. (Optional Saturdays during tax season for extra hours).
• Paid Time Off: 3 weeks annually to recharge and relax.
• Paid Holidays: Closed for all banking holidays.

Ready to Make an Impact?

If you’re passionate about working in a kind, collaborative, and growth-focused environment, we’d love to hear from you! Join us in helping clients achieve their financial goals while building a rewarding career.