What are the responsibilities and job description for the Retail Store Manager position at Mermaid Pool, Spa and Patio?
Job Overview
We are seeking a dynamic and experienced Retail Store Manager to lead our pool store team. The ideal candidate will have a strong background in store management, customer service, and sales management. As the Retail Store Manager, you will be responsible for overseeing daily operations, ensuring exceptional customer experiences, and driving sales growth while maintaining budgetary goals.
Responsibilities
- Manage all aspects of store operations, including staffing, inventory management, and merchandising.
- Develop and implement strategies to achieve sales targets and enhance customer satisfaction.
- Attract customers by originating ideas to increase foot traffic.
- Train, mentor, and evaluate staff performance to foster a high-performing team environment.
- Maintain high standards of customer service by addressing inquiries and resolving issues promptly.
- Ensure compliance with company policies, procedures, and safety regulations.
- Conduct regular audits of inventory.
- Utilize effective phone etiquette when communicating with customers and vendors.
- Perform administrative tasks such as scheduling, payroll management, and reporting.
Requirements
- Proven experience in swimming pool store management or a similar retail environment is a plus but not mandatory.
- Excellent customer service skills with a focus on building relationships.
- Proficiency in sales management techniques to drive store performance.
- Solid mathematical skills for managing budgets and inventory counts.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Effective communication skills both verbally and in writing.
Join our team as a Retail Store Manager where you can make an impact on our customers' shopping experience while leading a dedicated team!
Job Type: Full-time
Pay: $35,500.00 - $37,500.00 per year
Benefits:
- Employee discount
- Paid time off
Shift:
- Day shift
- Morning shift
Ability to Relocate:
- Muncie, IN 47304: Relocate before starting work (Required)
Work Location: In person
Salary : $35,500 - $37,500