What are the responsibilities and job description for the Scan Center QC Specialist- Remote in Utah position at MetaSource?
Description
The Document Image Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. This position is a critical factor in improving product quality.
Location: Fully Remote but must reside in Utah
Schedule: Monday-Friday 8:00AM-4:30PM & 6:00AM-2:30PM
Pay: $15.00
Benefits: Full Time benefits eligible including Medical, Dental, Vision, Time Off, Wellness Program, Retirement, and more.
Responsibilities
- Document Entry QC Specialist oversees all aspects of quality assurance including monitoring, evaluation, and calibration scoring
- Inspect scanned documents for discrepancies, imaging quality, and more
- Reviews and edits document scans to fit company standards
- Assist in developing and maintaining a document quality control process
- Monitor calibration of scanned documents
- Assist management with coaching, training, and development of data entry operators
- Assists with training and educating data entry agents and team members on the quality control process
- Track and identify reoccurring adherence problems and improvement opportunities in relation to document image scanning
- Analyze quality and performance trends
- Responsible for scheduling, facilitating, and documentation of regular improvement meetings
Requirements
- Demonstrated experience in solving problems and working with raw data
- Ability to effectively communicate with co-workers, internal departments, and clients in a professional manner
- Dependable in meeting deadlines with accurate and complete information
- Ability to be detail-oriented and accurate in a fast pace environment
- Experience with Microsoft Office software with emphasis on Excel, Word
Employment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.
Salary : $15
