EDI Specialist

The Work:

• Understand and continuously update existing EDI flows, identifying areas of improvement or adjustments based on HIPAA regulations, Medicare Advantage, or other state agencies
• Ensure solutions are identified with a maximum value, aligned with product strategy, roadmap, and key milestones
• Help refine, prioritize, and accept the work delivered across the agile release train to ensure the outcomes meet the defined customer and business needs
• Ensure all features are delivered whole, and released to customers as a product to be proud of
• Lead new EDI integrations, establishing setup and testing, ensuring data security standards are met
• Develop specific Objectives and Key Results (OKRs) related to the EDI process, tracking progress throughout
• Make decisions to solve product related problems, trade-off discussions, to stay on track to committed outcomes (acceptance, prioritizing, making trade-offs, etc.)

The Interactions:

• Partner with technology and operations to create viable and sustainable plans that align to business expectations
• Coordinate with regulatory and compliance partners to ensure standards are met
• Set and manage stakeholders’ expectations through regular discussions about future needs and iterative demonstrations of completed work
• Identify methods for gathering and incorporating feedback from multiple sources to better define solutions
• Active interaction with external partners on EDI needs and changes required to drive efficient processes
• Interactions with Product Management Associates and Product Owners in service of holistic customer journeys and experiences, ensuring consistency and connectivity
• Work with system architect to understand what is possible and maintain the EDI architectural runway

• 5 years of business experience specifically with EDI
• Bachelor’s degree in Computer Science, Information Technology, Business Administration or equivalent
• Proven history of aligning to HIPAA compliance standards and state requirements
• Ability to understand organization’s competitive landscape and constantly keeps abreast of industry trends
• Exceptional strategic, analytical and critical thinking skills
• Outstanding interpersonal skills with the ability to influence and facilitate decision-making among multiple, diverse parties, and present effectively and persuasively to diverse audiences
• Proven track record of building collaborative partnerships and alliances at all levels while holding people accountable
• Excellent communication skills
• Strong organizational skills with ability to prioritize and meet deadlines
• Self-motivated, flexible, visionary

What Can Give You an Edge (Preferred Qualifications):

• 8-10 years of related business experience, including but not limited to EDI
• MBA or other advanced degree
• Certification from Electronic Commerce Code Management Association (ECCMA) or Association for Electronic Data Interchange Professionals (AEDIP)
• Proficiency with Agile methodologies, SAFe agile

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.