What are the responsibilities and job description for the Global Security Operations Center Manager (GSOC) position at Metro One LPSG?
Description
Overview :
We are seeking an experienced and proactive GOSC (Global Operations Security Center) Manager to lead and oversee the daily operations of a high-profile Global Security Operations Center. The ideal candidate will be responsible for managing a team of security professionals, implementing strategic security protocols, and serving as the primary liaison between our organization and the client. This role demands exceptional leadership, strategic planning, and a client-focused approach to ensure the safety and security of all assets and personnel.
Key Responsibilities :
Operations and Leadership :
- Develop, implement, and maintain comprehensive security protocols and SOPs tailored to client needs.
- Manage and supervise the GOSC team, ensuring adherence to company policies and security standards.
- Oversee training programs, collaborate with the Learning & Development team to enhance training materials, and build role-specific training modules.
- Ensure GOSC operates at peak efficiency, with well-trained staff and up-to-date processes.
- Act as the primary point of contact for the client, building strong relationships with senior leadership and stakeholders.
- Provide detailed reports and regular updates on security operations, including metrics and incident summaries.
- Address client inquiries and proactively identify opportunities to improve service delivery.
- Conduct inspections and audits to ensure adherence to industry standards and internal policies.
- Prepare the team for external inspections and ensure full compliance with regulations.
- Develop and implement emergency response protocols.
- Act as the incident commander during critical situations, ensuring swift and effective resolution.
- Analyze security trends and risks to proactively adapt GOSC strategies.
- Collaborate with internal and external teams to improve operational safety and procedures.
Qualifications :
Benefits :
Join our team and be a part of a dynamic, high-impact environment where your leadership and expertise in security operations will make a tangible difference.
Apply Now!
