What are the responsibilities and job description for the Senior Analyst, Equity and Impact position at Metro United Way?
Overview
Job Skills / Requirements
The Senior Analyst, Equity and Impact is responsible for researching information, performing evaluation analysis, collecting, and maintaining data, and analyzing and reporting progress on Metro United Way's mission to advance the mission to mobilize the caring power of our community. They will grow Metro United Way's impact in community by ensuring work is taking place through a data-driven lens. They are responsible for furthering the organization's strategic priority of utilizing meaningful data to drive business decisions.
This position has broad organizational and community latitude and will work with multiple teams to achieve goals.
KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS
1. Lead the development and implementation of a learning agenda for the impact portfolio
• In partnership with the Deputy Chief of Equity and Impact and Impact staff, develop a plan and process for evaluating individual programs and overall pillars that will provide meaningful information (qualitative and quantitative) to make strategic decisions about portfolio direction
• Provide insights and expertise on different evaluation and research methods, and the benefits and drawbacks of each
• Provide insights on how to most effectively and optimally balance demands of data integrity with limitations on organizational capacity and resources
• Participate in cross-functional discussions across Impact, Marketing and Development teams on best methods and practices for conveying the story of Metro United Way’s work
• Conduct research and analysis of internal and external data to identify relevant insights and opportunities for developing a learning agenda.
• Coordinates the process for storing, aggregating, reporting impact data that supports the learning agenda.
• Gather, integrate, and synthesize data from a wide range of sources. Internal sources include 2-1-1 and United Community referral records, and external sources include the US Census American Community Survey, local and state governmental data, and other publicly available data sets.
2. Lead the development, implementation, and maintenance of internal and external data products
• Support Deputy Chief of Equity and Impact in identifying the need for ongoing or one-off data projects which can best inform Metro United Way’s operations
• Consult with stakeholders throughout the data product development process to ensure that data products are aligned to organizational needs.
• Strive to make complex data more accessible, understandable, and usable for leaders to derive insights and ultimately enable them to make better business decisions.
• Create reports, dashboards, and other data products that make data and analysis accessible to a wide audience.
3. Serve as the organizational expert in impact and community data
• Serve as the lead consultant for the community when desiring data-driven solutions. This position will serve as part content knowledge and part analyst and should be viewed as the expert in database, analytics, and technology related to community data.
• Convey the possibilities and limitations of existing datasets internally and externally, as well as the potential for bias in data collection methods
• Lead in the development of community indicators and metrics associated with Metro United Way's community initiatives.
• Coordinate with community organizations (School Systems, CHE, etc.) to create consistent community goals.
• Work with MUW staff, volunteers, community leaders, nonprofit organizations, agencies, foundations, and government to integrate and share data related to selected community issues.
• Use a variety of information sources to gather, analyze, and track progress on community conditions within Metro United Ways seven-county service area.
• Provide oversight on the accuracy of the data contained in the databases as it is related to our community.
• Analyze existing external data to identify weaknesses and gaps; understand aspects of the data that can be leveraged to provide additional value to the organization and communicate that to stakeholders.
• Lead the organization in location analytics using GIS (Geographical information systems), the census, and Community impact data to identify impact needs and communicate the same via interactive mapping apps. Identifies and shares trends, issue areas, geographic profiles, and other insights that would support Metro United Way's strategic initiatives.
4. Support reporting for impact initiatives funded by grants
• In consultation with impact and grants teams, identify relevant and reliable metrics to measure the progress of impact initiatives.
• Create and maintain processes for gathering and processing data.
• Assure accurate, consistent, and timely reporting of impact metrics.
• Provide additional summary and analysis of impact data as needed.
5. Perform other duties as assigned, including higher-level support for the Deputy Chief Equity and Impact Officer.
KNOWLEDGE, SKILLS, AND ABILITIES
• Must be personally committed to advancing MUW’s values, mission, goals, and strategies.
• Education/Experience: Bachelor's degree in business, mathematics, urban planning, epidemiology, statistics, or related field; 3 years experience in research, analytics, evaluation, or other related experience may be substituted for degree.
• Passion for creative, innovative, persistent and diligent pursuit of relevant information and data required.
• Strong problem-solving skills and a commitment to finding solutions and improving processes.
• Ability to work with a wide variety of data sources, including efficiently and reproducibly cleaning, manipulating, joining, aggregating, and otherwise preparing data for analysis.
• Demonstrated interest in using programming-based approaches to data analysis. Some experience with R, Python, Stata, or similar preferred; proficiency in R or Python highly preferred.
• Knowledge of methods for statistical analysis, such as regression, highly preferred.
• Ability to visualize data preferred.
• General knowledge in and experience with geospatial analysis preferred.
• Demonstrated interest and ability to analyze complex community issues.
• Ability to collect, analyze, interpret, synthesize and present complex information effectively.
• Ability to use sound judgment, sensitivity, and discretion in handling confidential information and situations.
• Ability to consult and collaborate effectively with colleagues, staff, diverse ethnic and cultural groups, community constituents and volunteers.
• Ability to manage several projects simultaneously, set priorities and meet multiple deadlines.
• Demonstrated proficiency in usage of electronic research tools and techniques.
• Demonstrated proficiency in learning new information systems and identifying opportunities to integrated data from other information sources.
• Ability to assist in the selection of outside consultants, contractors, etc. and the ability to work with same to achieve the goals of this positions.
• Must be able to take initiative, create and execute strategies, demonstrate leadership, work independently and produce consistently high-quality work.
• Ability to speak and write clearly and concisely for a broad audience.
• Knowledge of the human service system.
• Must be able to work nights, weekends and other unusual hours when necessary (rarity).
Additional Information / Benefits
Metro United Way Vision and Mission The vision of Metro United Way is that our regional community will be the most vital, caring community in the nation. Our mission is to improve lives by mobilizing the caring power of our community.
For more than 100 years, Metro United Way (MUW) has been improving lives and our community, which includes Jefferson, Bullitt, Oldham, and Shelby counties in Kentucky and Clark, Floyd, and Harrison counties in Indiana. We are uniquely positioned to harness the power of donors, volunteers, thought leaders, experts, other nonprofits, and government at all levels to ensure positive, sustainable change for every person in our seven-county region.
For more than 100 years, Metro United Way (MUW) has been improving lives and our community, which includes Jefferson, Bullitt, Oldham, and Shelby counties in Kentucky and Clark, Floyd, and Harrison counties in Indiana. We are uniquely positioned to harness the power of donors, volunteers, thought leaders, experts, other nonprofits, and government at all levels to ensure positive, sustainable change for every person in our seven-county region.
Now more than ever, we are focused on three priorities: thriving kids, strong households, and an equitable community. Because there’s nothing more important than ensuring our community’s children have what they need to thrive; when we have strong households we are creating pathways out of poverty to prosperity which is a win for us all; and we envision the Greater Louisville region as a place where zip code doesn’t determine destiny and everyone has the opportunity to live up to their full potential.
We use data-driven insights to identify our community’s greatest needs and address systemic challenges with a focus on advancing equity and sharing opportunities for all. Together, we fight to improve the disparities that persist in early care and education, economic mobility, home ownership, racial equity, and public policy in our community.
There is no single solution, and we strongly believe that the key to social change is working together beyond individual efforts to impact widespread progress. That is why our approach is so effective - we are on the ground, leading collective action that drives results at scale.
POSITION SUMMARY
The Senior Analyst, Equity and Impact is responsible for researching information, performing evaluation analysis, collecting, and maintaining data, and analyzing and reporting progress on Metro United Way's mission to advance the mission to mobilize the caring power of our community. They will grow Metro United Way's impact in community by ensuring work is taking place through a data-driven lens. They are responsible for furthering the organization's strategic priority of utilizing meaningful data to drive business decisions.
This position has broad organizational and community latitude and will work with multiple teams to achieve goals.
KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS
1. Lead the development and implementation of a learning agenda for the impact portfolio
• In partnership with the Deputy Chief of Equity and Impact and Impact staff, develop a plan and process for evaluating individual programs and overall pillars that will provide meaningful information (qualitative and quantitative) to make strategic decisions about portfolio direction
• Provide insights and expertise on different evaluation and research methods, and the benefits and drawbacks of each
• Provide insights on how to most effectively and optimally balance demands of data integrity with limitations on organizational capacity and resources
• Participate in cross-functional discussions across Impact, Marketing and Development teams on best methods and practices for conveying the story of Metro United Way’s work
• Conduct research and analysis of internal and external data to identify relevant insights and opportunities for developing a learning agenda.
• Coordinates the process for storing, aggregating, reporting impact data that supports the learning agenda.
• Gather, integrate, and synthesize data from a wide range of sources. Internal sources include 2-1-1 and United Community referral records, and external sources include the US Census American Community Survey, local and state governmental data, and other publicly available data sets.
2. Lead the development, implementation, and maintenance of internal and external data products
• Support Deputy Chief of Equity and Impact in identifying the need for ongoing or one-off data projects which can best inform Metro United Way’s operations
• Consult with stakeholders throughout the data product development process to ensure that data products are aligned to organizational needs.
• Strive to make complex data more accessible, understandable, and usable for leaders to derive insights and ultimately enable them to make better business decisions.
• Create reports, dashboards, and other data products that make data and analysis accessible to a wide audience.
3. Serve as the organizational expert in impact and community data
• Serve as the lead consultant for the community when desiring data-driven solutions. This position will serve as part content knowledge and part analyst and should be viewed as the expert in database, analytics, and technology related to community data.
• Convey the possibilities and limitations of existing datasets internally and externally, as well as the potential for bias in data collection methods
• Lead in the development of community indicators and metrics associated with Metro United Way's community initiatives.
• Coordinate with community organizations (School Systems, CHE, etc.) to create consistent community goals.
• Work with MUW staff, volunteers, community leaders, nonprofit organizations, agencies, foundations, and government to integrate and share data related to selected community issues.
• Use a variety of information sources to gather, analyze, and track progress on community conditions within Metro United Ways seven-county service area.
• Provide oversight on the accuracy of the data contained in the databases as it is related to our community.
• Analyze existing external data to identify weaknesses and gaps; understand aspects of the data that can be leveraged to provide additional value to the organization and communicate that to stakeholders.
• Lead the organization in location analytics using GIS (Geographical information systems), the census, and Community impact data to identify impact needs and communicate the same via interactive mapping apps. Identifies and shares trends, issue areas, geographic profiles, and other insights that would support Metro United Way's strategic initiatives.
4. Support reporting for impact initiatives funded by grants
• In consultation with impact and grants teams, identify relevant and reliable metrics to measure the progress of impact initiatives.
• Create and maintain processes for gathering and processing data.
• Assure accurate, consistent, and timely reporting of impact metrics.
• Provide additional summary and analysis of impact data as needed.
5. Perform other duties as assigned, including higher-level support for the Deputy Chief Equity and Impact Officer.
KNOWLEDGE, SKILLS, AND ABILITIES
• Must be personally committed to advancing MUW’s values, mission, goals, and strategies.
• Education/Experience: Bachelor's degree in business, mathematics, urban planning, epidemiology, statistics, or related field; 3 years experience in research, analytics, evaluation, or other related experience may be substituted for degree.
• Passion for creative, innovative, persistent and diligent pursuit of relevant information and data required.
• Strong problem-solving skills and a commitment to finding solutions and improving processes.
• Ability to work with a wide variety of data sources, including efficiently and reproducibly cleaning, manipulating, joining, aggregating, and otherwise preparing data for analysis.
• Demonstrated interest in using programming-based approaches to data analysis. Some experience with R, Python, Stata, or similar preferred; proficiency in R or Python highly preferred.
• Knowledge of methods for statistical analysis, such as regression, highly preferred.
• Ability to visualize data preferred.
• General knowledge in and experience with geospatial analysis preferred.
• Demonstrated interest and ability to analyze complex community issues.
• Ability to collect, analyze, interpret, synthesize and present complex information effectively.
• Ability to use sound judgment, sensitivity, and discretion in handling confidential information and situations.
• Ability to consult and collaborate effectively with colleagues, staff, diverse ethnic and cultural groups, community constituents and volunteers.
• Ability to manage several projects simultaneously, set priorities and meet multiple deadlines.
• Demonstrated proficiency in usage of electronic research tools and techniques.
• Demonstrated proficiency in learning new information systems and identifying opportunities to integrated data from other information sources.
• Ability to assist in the selection of outside consultants, contractors, etc. and the ability to work with same to achieve the goals of this positions.
• Must be able to take initiative, create and execute strategies, demonstrate leadership, work independently and produce consistently high-quality work.
• Ability to speak and write clearly and concisely for a broad audience.
• Knowledge of the human service system.
• Must be able to work nights, weekends and other unusual hours when necessary (rarity).
BEHAVIORAL EXPECTATIONS
1. Embraces the Metro United Way Values:
a. Champion Equity – Commits to operationalizing and integrating diversity, equity, and inclusion into our culture every day, because without equity our other values are incomplete.
b. Think We Before Me – Prioritizes team and community over self; is a consistent ambassador of MUW both inside and out of the office.
c. Build Up – Cultivates growth in self, colleagues, and community through succeeding and failing forward.
d. Break Through – Demonstrates courage, innovation, and resiliency by embracing change and encouraging and acting on new ideas.
e. Own It – Takes personal responsibility and accountability for one’s role and actions.
2. Assists or takes on new tasks to help Metro United Way achieve its mission.
3. Maintains confidentiality regarding personnel and organizational information.
4. Adheres to and models the Metro United Way Guidelines for Appropriate Conduct at all times.
Note: The description given is intended only to provide information about the general nature of the job and is not an all-inclusive list of the job duties, skills or abilities which may change.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance
Screening Requirements: Criminal Background Check
1. Embraces the Metro United Way Values:
a. Champion Equity – Commits to operationalizing and integrating diversity, equity, and inclusion into our culture every day, because without equity our other values are incomplete.
b. Think We Before Me – Prioritizes team and community over self; is a consistent ambassador of MUW both inside and out of the office.
c. Build Up – Cultivates growth in self, colleagues, and community through succeeding and failing forward.
d. Break Through – Demonstrates courage, innovation, and resiliency by embracing change and encouraging and acting on new ideas.
e. Own It – Takes personal responsibility and accountability for one’s role and actions.
2. Assists or takes on new tasks to help Metro United Way achieve its mission.
3. Maintains confidentiality regarding personnel and organizational information.
4. Adheres to and models the Metro United Way Guidelines for Appropriate Conduct at all times.
Note: The description given is intended only to provide information about the general nature of the job and is not an all-inclusive list of the job duties, skills or abilities which may change.
