Demo

Business Systems Analyst 2 or 3

Metropolitan Council
Saint Paul, MN Full Time
POSTED ON 1/11/2025
AVAILABLE BEFORE 4/8/2025

Salary : $76,148.80 - $123,510.40 Annually

Location : Metro Plant - 2400 Childs Rd. St. Paul MN 55106, MN

Job Type : Full-Time

Job Number : 2024-00304

Division : Environmental Services

Department : SuppSrvcs-Analytical Lab Srvs

Opening Date : 01 / 06 / 2025

Closing Date : 1 / 20 / 2025 11 : 59 PM Central

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Join an award-winning wastewater industry leader in protecting our environment! Metropolitan Council Environmental Services (MCES) operates and maintains the wastewater collection and treatment system in the Twin Cities metropolitan region. It also provides coordinated long-range water resources and supply planning, air and water quality monitoring to meet future needs. MCES treatment plants consistently earn state and national awards for complete compliance with their environmental permits. MCES received a Governor's Award as a Great Place to Work.

To find out more about the Environmental Services division, please click on the link for more information :

How your work would contribute to our organization and the Twin Cities region :

The Business Systems Analyst position within Laboratory Services will utilize knowledge of laboratory operations, combined with expertise in Laboratory business systems to identify, analyze, define, and translate the Laboratory's business requirements into system use. The incumbent will apply an in-depth, comprehensive working knowledge of the Laboratory Information Management System (LIMS), SharePoint, and SAP Business Intelligence to lead projects involving these systems within the Lab. The incumbent will lead cross-functional teams and collaborate closely with other MCES staff on projects and business process improvements that involve Laboratory Business Systems.

What you would do in this job

  • Serve as the SME for Laboratory Information Management System (LIMS) application; Serve as a resource to professional and technical staff and departmental customers on configuration, modification, implementation and testing of LIMS application and system data.
  • Acts as a lead liaison between department end-users, technical analysts, information technology analysts and vendors in analyzing, designing, configuring, testing and maintaining system to ensure optimal system performance.
  • Serve as LIMS power-user; Provide training to Lab staff and Lab stakeholder / customers on LIMS use and functionality
  • Maintain LIMS application tables, configure structure / fields, and ensure smooth operation of internal Laboratory functions
  • Develop and write user reports and queries from Laboratory Business Systems. Respond to Stakeholder / Customer data requests.
  • Create and write training documents, manuals, and user guides for Laboratory Business Systems.
  • Plan system upgrades, costs, and time estimates for completing upgrades.
  • Write test scripts, system modifications and identify programming needs and system interfaces with other enterprise applications
  • Perform system troubleshooting
  • Assists in defining project scope, objectives, project deliverables and critical target dates.
  • Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing. Applies analytical methods to develop information needed to evaluate current operations such as work distribution charts, flow charts, process-and-operation charts trends and costs.
  • Research best practice models for LIMS and other Lab business systems. Remains current on business functional areas to understand system customer requirements and system feasibility.
  • Communicates proposed solutions and implementation details of system components to appropriate parties.
  • Acts as project leader on designed projects by directing and coordinating the activities of other staff involved in the system analysis, evaluation, design and installation.
  • Other duties as assigned.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of completed education (Biology, Chemistry, Computer Science or other related field) and experience working within an analytical laboratory with a minimum of one year as a Laboratory Information Management System (LIMS) power-user or SME including performing system modifications or configurations.

  • Bachelors' degree or higher with three years of experience
  • Associate degree with five years of experience
  • High school diploma / GED with seven years of experience
  • What additional skills and experience would be helpful in this job (desired qualifications) :

  • Minimum of one year's experience performing configurations and modifications within SharePoint.
  • Minimum of one year's experience performing configurations and modifications within SAP Business Intelligence.
  • Minimum of one year's experience in Microsoft Excel and creating / maintain complex spreadsheets including creating complex formulas and macros.
  • Experience with processes, methods, and techniques to analyze and evaluate business operations.
  • Working knowledge and application of the principles and practices of Project Management and Continuous Improvement methods.
  • Knowledge of overarching scientific principles and analytical laboratory procedures for environmental analyses.
  • Knowledge of Quality Assurance principles as they apply to an environmental analytical laboratory.
  • What knowledge, skills, and abilities you should have within the first six months on the job :

  • Advanced working knowledge of the underlying structure and principles of Laboratory Information Management Software (LIMS)
  • Proficient in the use of a Laboratory Information Management System (LIMS) including an understanding of the role LIMS plays in laboratory operations
  • In depth knowledge of goals, operating procedures, workflows, and regulations regarding Laboratory Services functions
  • Knowledge of Clean Water Program and NPDES permit requirements as they apply to an environmental analytical laboratory.
  • Knowledge of laboratory instrumentation and function
  • Ability to understand and interpret Laboratory data
  • Proven ability to think critically and correctly diagnose and resolve technical issues
  • Ability to respond to inquiries or requests from stakeholders or customers
  • Ability to organize, analyze and evaluate available information and draw reasonable conclusions.
  • Ability to utilize organizational, planning, and prioritizing skills to manage workload in a changing environment
  • Ability to communicate clearly and effectively both orally and in writing to all levels of people. Including ability to write reports, business correspondence and technical procedures, and ability to effectively present information and respond to questions.
  • Skill in influencing, instructing and negotiating with individuals to gain their understanding, cooperation and action.
  • Experience working and collaborating in a diverse, multicultural, and inclusive environment.
  • What you can expect from us :

  • We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
  • We encourage our employees to develop their skills through on-site training and tuition reimbursement.
  • We provide a competitive salary, excellent benefits and a good work / life balance.
  • Additional information

    Union : AFSCME Grade G

    FLSA Status : Exempt

    Safety Sensitive : No

    What your work environment would be :

    Work is performed in a standard office setting. Subject to work in laboratory and industrial environments, and utilize Personal Protective Equipment (PPE), including respiratory protection, to protect employee from potential exposure to fumes, vapors, corrosives, airborne particulates, elevated noise, and temperature extremes.? The work environments will include outside activities during all types of weather conditions.

    What steps the recruitment process involves :

  • We review your minimum qualifications.
  • We rate your education and experience.
  • We conduct a structured panel interview.
  • We conduct a selection interview.
  • Once you have successfully completed the steps above, then :

    If you are new to the Metropolitan Council , you must pass a background check which verifies education, employment, and criminal history. A driving record check and / or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor, and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

    If you are already an employee of the Metropolitan Council , you must pass a criminal background check if the job you're applying for is safety-sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files / databases, cash, vouchers or transit fare cards. A driving record check and / or physical may be conducted if applicable to the position.

    IMPORTANT : If you make a false statement or withhold information, you may be barred from job consideration.

    The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply.

    If you have a disability that requires accommodation during the selection process, please email HR-OCCHealth@metc.state.mn.us.

    We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below :

  • Guaranteed monthly retirement income through Minnesota State Retirement System pension fund
  • Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan
  • Two or more medical plans from which to choose, with employer contribution towards premiums over 80%
  • Dental insurance, life insurance and vision insurance
  • The following benefits are provided to all employees as part of working for the Council. You will have access to free :

  • Well@Work clinic
  • bus / rail pass valued at over $1200 per year
  • parking at many job locations
  • fitness centers at many job locations
  • Employee Assistance Program
  • extensive health and wellness programs and resources
  • Applicant Instructions : It is important that your application shows all relevant education and experience you possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume to your application, it will be reviewed at the education and experience review step.I have read and understand the above instructions regarding my application and supplemental questions.

    How did you first hear about this job opening?

  • CareerForce Center
  • Community Event / Organization
  • Employee Referral
  • Facebook
  • Glassdoor
  • Indeed
  • Job Fair
  • LinkedIn
  • Metro Transit Bus Advertisement
  • Twitter
  • Website : governmentjobs.com
  • Website : metrocouncil.org
  • Website : metrotransit.org
  • Website : minnesotajobnetwork.com
  • Other
  • If you selected 'Other', please describe where you first heard about this job. If you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N / A if not applicable.

    Please select the option below that reflects your education PLUS experience working within an analytical laboratory.

  • Bachelor's degree in Biology, Chemistry, Computer Science or other related field, plus three (3) or more years of experience within an analytical laboratory.
  • Associate degree in Biology, Chemistry, Computer Science or other related field, plus five (5) or more years of experience within an analytical laboratory.
  • High school diploma or GED, plus seven (7) or more years of experience within an analytical laboratory.
  • Some education in Biology, Chemistry, Computer Science or other related field, plus seven (7) or more years of experience within an analytical laboratory.
  • None of the above.
  • If you selected that you have a degree in the above question, please indicate the major and minor of your completed degree. If you have not completed a degree, write N / A. If you type, "See Resume," you will not receive credit for your response.

    Which of the following best describes your level of experience working within an analytical laboratory?

  • Seven (7) years or more of experience.
  • Five (5) years but less than seven (7) years of experience.
  • Three (3) years but less than five (5) years of experience.
  • One (1) year but less than three (3) years of experience.
  • Less than one (1) year of experience.
  • No experience within an analytical laboratory.
  • Describe your analytical laboratory experience performing analysis, sample collection, or analytical support functions. If you do not have this experience, type 'N / A.' If you type, "See Resume," you will not receive credit for your response.

    Which of the following best describes your level of experience performing system modifications or configurations of a Laboratory Management System (LIMS)?

  • Four (4) years or more of experience
  • One (1) year but less than four (4) years of experience
  • Less than one (1) year of experience
  • No experience
  • Describe your experience as a Laboratory Information Management System (LIMS) power-user or SME. If you do not have this experience, type 'N / A.' If you type, "See Resume," you will not receive credit for your response.

    Which of the following do you have experience in? Check all that apply :

  • SharePoint site creation, modification, and maintenance
  • SharePoint Power Automate flow development, modification, and maintenance.
  • SAP Business Intelligence report generation, modification, and configuration.
  • Microsoft Excel : creating / maintaining spreadsheets including creating complex formulas and macros.
  • None of the above.
  • Describe your experience with SharePoint, SAP Business Intelligence, and / or Microsoft Excel. If you do not have this experience, type 'N / A.' If you type, "See Resume," you will not receive credit for your response.

    The Metropolitan Council values a workplace that is as diverse as the people we serve. Please describe your experience working and collaborating in a diverse, multicultural, and inclusive environment. If you do not have this experience, type 'N / A.' If you type, "See Resume," you will not receive credit for your response.

    Required Question

    Salary : $76,149 - $123,510

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