What are the responsibilities and job description for the Learning & Development Program Manager position at MetroPower?
The Learning & Development Program Manager contributes to the creation of a culture of continuous learning which sustains efforts to become a best place to work in our industry. The primary responsibility of the Learning and Development Program Manager is to develop, implement, and maintain the enterprise-wide learning programs under the direction of the Director of Learning and Talent Development and Chief People Officer. The role works closely with operations to ensure comprehensive training and development initiatives meet the firm’s strategic goals and address individual and organizational skill gaps.
The Learning and Development Program Manager will contribute as a team member by managing the planning, design and evaluation of learning solutions. Additional responsibilities include identifying Subject Matter Experts and assisting in their readiness to facilitate PPC Academy courses. The Learning and Development Program Manager will also participate in coordinating learning experiences with vendors and program evaluation.
Learning Solutions Planning & Design
Manage the design, delivery and execution of Learning Solutions for internal clients as the Project Manager
Manage curriculum development and facilitation of PPC Academy learning programs
Learning Solutions Customer Service & Delivery
Identify Subject Matter Experts and assist in their readiness to facilitate PPC Academy courses
Schedule participants and Subject Matter Experts per Academy Plan
Maintain Knowledge Management hub for Academy courses
Learning Solutions Administration
Identify and analyze key metrics in the evaluation of PPC Academy programs for iterative design improvement
Participate in project coordination with vendors and external resources
Talent Management
Enhance the Employee Experience through coaching and mentoring of individual contributors and people leaders
Maximize LMS platform functionality by mapping learning solutions to identified competencies and skills
Qualifications
The Learning and Development Program Manager will contribute as a team member by managing the planning, design and evaluation of learning solutions. Additional responsibilities include identifying Subject Matter Experts and assisting in their readiness to facilitate PPC Academy courses. The Learning and Development Program Manager will also participate in coordinating learning experiences with vendors and program evaluation.
Learning Solutions Planning & Design
Manage the design, delivery and execution of Learning Solutions for internal clients as the Project Manager
Manage curriculum development and facilitation of PPC Academy learning programs
Learning Solutions Customer Service & Delivery
Identify Subject Matter Experts and assist in their readiness to facilitate PPC Academy courses
Schedule participants and Subject Matter Experts per Academy Plan
Maintain Knowledge Management hub for Academy courses
Learning Solutions Administration
Identify and analyze key metrics in the evaluation of PPC Academy programs for iterative design improvement
Participate in project coordination with vendors and external resources
Talent Management
Enhance the Employee Experience through coaching and mentoring of individual contributors and people leaders
Maximize LMS platform functionality by mapping learning solutions to identified competencies and skills
Qualifications
- This position requires a confident individual contributor with a passion for process improvement and continuous learning in the specialty subcontractor industry. Must have a desire to work in a team-based environment and contribute immediately.
- Minimum 5 years of experience in a similar function
- Bachelor’s degree in Human Resources, Learning & Development or Talent Management
- Positive safety attitude and personal integrity – both are non-negotiable
- Excellent verbal and written communication skills
- Ability to facilitate group discussion
- Previous exposure to adult learning principles and education preferred
- Proficient in Microsoft Office, Outlook, Learning applications and Video Conference applications
- Demonstrated ability to acquire new skills and competencies
- Self-starter with the ability to manage own workload and priorities with an attention to detail
- Results oriented customer service
- Ability to work independently as well as collaboratively
- Demonstrated ability to build and maintain collaborative relationships across business units