If you are want great benefits and a job where you interact with customers, look no further, and welcome to Meyer!

What do we do at Meyer? At Meyer Natural Foods, our people are our most valuable asset. We are seeking qualified employees who enjoy people, are innovative, and are eager to learn. We, in return, provide opportunities for personal advancement, professional growth, and a wide variety of benefits!

What is the position? Customer Account Specialist is a full-time position performing day-to-day duties. It is responsible for processing customer sales orders, order entry, communicating with internal and external customers regarding order status, and researching and resolving issues accurately and promptly.

What are the responsibilities and duties?

• Receive customers' requests by telephone and email, analyze requests, provide the information requested or ascertain who can best provide the information, and route the request to the proper person.
• Ensure accurate and correct pricing is given to the customer and issue credit memos as necessary.
• Accurately process customer orders and provide price confirmations and allocation updates.
• Communicate with customers and sales group regarding issues or problems with orders.
• Answer and direct phone calls received on the main Meyer phone line.
• Answer the doorbell and direct visitors accordingly at the Loveland office.
• Retrieve bills of lading and attach them to orders for invoicing.
• Provide account backup to Customer Account Experts as needed.
• Temporarily working remotely from home.
• Assist with other duties as assigned.

What Education and Experience are needed?

• High school diploma or equivalent
• 2 years of previous industry experience is highly preferred
• 3 years prior customer service experience required

Do you possess these specialized skills?

• Must be organized, able to multitask, and detail-oriented
• Pleasant telephone voice/manner
• Must have strong computer skills for high-volume data entry
• Strong computer skills are necessary, including previous experience with Microsoft Office products
• Excellent data entry skills
• Strong written and verbal communication
• Able to calmly and professionally handle stressful situations and deescalate issues
• Ability to adapt to change

Compensation: $18 - $22 an hour

Benefits: For Full-Time eligible employees, (not temporary positions), a full offering of Medical, Dental, Vision, Employer paid Life Insurance/STD/LTD, Paid Time Off Vacation, Sick, Holiday, and opportunity for discretionary bonus opportunity.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

Please note the selected candidate will be required to submit to criminal records check and references with conditional offer of employment.

NO RECRUITERS!