Claims Representative

Claim Representative Opportunity at MICA – Join Our Utah Team!

Do you live Utah and are you ready to take your career in insurance to the next level? At Mutual Insurance Company of Arizona (MICA), we’ve been providing medical professional liability insurance since 1976, earning our reputation as the leading provider in Arizona and expanding into Utah, Colorado, Nevada, and Montana. We are now seeking a Claim Representative to join our Utah-based team to investigate, manage, and evaluate minimal to high exposure claims and suit files in accordance with our guidelines. This includes identifying coverage issues, setting adequate reserves, assessing degree of liability, and determining case value.

At MICA, our Claim Department plays a pivotal role in our mission to protect and defend the practice of medicine. As a Claim Representative, you’ll have the opportunity to focus on quality over quantity, managing lower pending caseloads to ensure a thorough and thoughtful approach to each claim. You’ll handle cases from start to resolution, gaining a comprehensive understanding of the entire claims process while evaluating and resolving interesting, high-exposure claims.

We’re committed to setting you up for success, offering extensive training and the tools you need to excel. At MICA, your skills and insights aren’t just valued—they’re celebrated. You’ll join a collaborative, supportive team that prioritizes your professional development and career satisfaction. This isn’t just a job; it’s your chance to make a meaningful difference in the healthcare community while building a career you can truly be proud of.

· Review claims and lawsuits

· Obtain and review medical records and corresponding literature

· Conduct interviews and prepare summaries

· Select defense counsel and consultants with appropriate input

· Attend key depositions and discuss defense strategy with assigned counsel

· Evaluate defensibility, verdict range, and settlement value

· Prepare and present appropriate cases to management for settlement authority

· Negotiate settlements

· 3 years of progressively complex casualty/property claims experience

· Excellent oral and written communication skills

· Must demonstrate good judgment

· Able to develop effective working relationships

· Able to keep sensitive information confidential.

· Bachelor’s degree preferred

· Valid driver’s license

· Field experience preferred.

· 25% travel required

· Must have a valid driver’s license and must be able to meet MICA’s insurability requirements.

· Willing to travel within the assigned territory (most travel is same day within the Utah area, other areas include Colorado, Nevada and Montana)