What are the responsibilities and job description for the Receptionist position at Michigan Educational Credit Union?
Job Title: Receptionist
Reports To: Teller/MSR Supervisor/IRA Specialist
Summary: Responsible for relaying incoming telephone calls, greeting visitors in a professional manner and performing various clerical duties by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Answers multi-line telephone system, takes accurate messages and transfers telephone calls to the appropriate person in an efficient manner.
2. Greets and screens incoming visitors in a professional manner and promptly notifies appropriate person of their arrival.
3. Opens and distributes incoming mail daily, and prepares outgoing mail using postage meter.
4. Receives and signs for packages and delivers to the appropriate person promptly.
5. Operates standard office equipment including:
- multi-line telephone system
- facsimile machine
- photocopy machine
- postage meter
- calculator
- computer/printer
6. Monitors facsimile machine, directs incoming documents and sends documents via facsimile as requested.
7. Types correspondence and memorandums in proper format, proofreads and mails as assigned.
8. Maintains an adequate office supply inventory and requisitions additional items as needed.
9. Contacts appropriate company for necessary preventive maintenance/service on office equipment and maintain related files.
10. Keeps track of homeowners insurance on home equity loans.
11. Processes bill payment checks daily.
12. Assists other departments as needed.
13. Performs other related duties as assigned.
Skills:
Oral Communication Skills Customer Service Organization
Written Communication Diplomacy Time Management
Skills Professionalism Computer Literacy
Telephone Etiquette Filing Keyboard Skills
Proofreading Skills Math Aptitude
Education/Experience:
High School Diploma or Equivalent. Prior general office experience helpful.'
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Work Remotely
- No
Pay:
Starting at $14.50 an hour, negotiable based on experience.
Benefits:
Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.
Salary : $15
