Dental Lab Office Manager

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental Office Manager to join our team.

Our Company has the following to offer:

• Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
• Flexible working hours
• Career advancement opportunities
• Investments in the latest technology
• Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

• Perform general office duties such as answering the phone responding to general inquiries, sorting, and distributing incoming and outgoing mail, filing, ordering office supplies and office equipment maintenance
• May manage hiring, termination, evaluation, and counselling of personnel and maintain employee records. May review and approve timecards for all staff, act as liaison to HR department
• Manage the efficient processing of laboratory casework including handling inbound calls, pick-up/receiving, scheduling, billing/invoicing, and on-time delivery of cases
• Use Magic Touch and Intacct systems and remain up-to-date though seminars, research, and representatives
• Control administrative Quality Assurance standards to ensure efficiency and identify training opportunities
• Ensure compliance with OSHA regulations, including timely accident reporting and assurance that mandatory safety measures are being followed
• All other duties as assigned by the Lab Manager or as otherwise required

Qualifications:

• Knowledge of dental lab products, materials, and techniques preferred
• Basic computer knowledge with ability to learn new programs
• High level of attention to detail and exceptional organizational skills
• Strong interpersonal, verbal, and written communication skills
• Highly motivated with the ability to quickly learn procedures and products
• Exceptional customer service skills
• Maintain clean equipment and work area
• High School diploma or equivalent required

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person