Receptionist

Job Title: Receptionist
Location: Fort Dodge, Iowa
Position: Full-time, 8:00 AM - 5:00 PM, Monday through Friday

Company Overview:
Mid Country Machinery is a leading provider of equipment sales and services, dedicated to supporting our customers with high-quality machinery and expert solutions. We are looking for a reliable and friendly Receptionist to join our team at our Fort Dodge location.

Position Overview:
The Receptionist will be the first point of contact for visitors, clients, and staff at Mid Country Machinery. This position is crucial in creating a professional and welcoming environment. The successful candidate will be responsible for handling phone calls, greeting customers, and supporting daily administrative operations.

Key Responsibilities:

• Answer and direct incoming calls promptly and courteously.
• Greet and assist visitors, clients, and customers in a friendly, professional manner.
• Manage and maintain the reception area to ensure it is clean, organized, and welcoming.
• Schedule appointments, meetings, and coordinate with relevant departments as needed.
• Handle incoming and outgoing mail and packages.
• Provide clerical and administrative support, including filing, faxing, and data entry.
• Assist with office tasks such as ordering office supplies and maintaining office inventory.
• Handle customer inquiries and route them to the appropriate department or personnel.
• Perform other administrative tasks as assigned by supervisors or management.

Qualifications:

• High school diploma or equivalent required.
• Prior experience in a receptionist or customer service role is preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to multitask.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to maintain a professional appearance and demeanor.
• Strong attention to detail and problem-solving skills.
• Must be reliable, punctual, and able to work independently.

Benefits:

• Competitive pay
• Health, dental, and vision insurance options
• Paid time off (PTO)
• 401(k) retirement plan with company match
• Friendly and supportive work environment

If you are a motivated individual who enjoys providing exceptional customer service and contributing to a team-oriented environment, we encourage you to apply!

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person