What are the responsibilities and job description for the Utility Service Representative III position at Middlesex Water Company?

Job Description

Are we RIGHT for you?

The word RIGHT stands for what we VALUE : Respect, Integrity, Growth, Honesty and Teamwork.

Why join our team?

Middlesex Water Company (NASDAQ : MSEX) has been an industry leader since 1897. We promote professional and personal development in a work environment that is supportive and responsive. We understand the importance of our services and the individuals who uphold our reputation.

Joining our team means that you have a multitude of benefits that support you in and out of the workplace such as- full medical, dental, and vision benefits, 401k, paid time off, tuition assistance, learning and development opportunities, employee assistance program, and more. To learn more, please visit www.middlesexwater.com

Job Summary :

The Utility Service Representative III performs meter service and installation and system maintenance / repairs under the supervision of Foremen, Sub-Foremen, Inventory Control Specialist, and Senior Mechanic as applicable. The successful candidate will be passionate about supporting and driving the Company’s Values, RIGHT : Respect, Integrity, Growth, Honesty and Teamwork.

Work Performed :

Replace, install, troubleshoot, and repair meters and remote reading systems. Ability to field test meters / measuring elements. Remove meters / measuring elements for Shop testing.
Perform all the maintenance and repair functions on the water distribution system including hand excavation, jackhammering, backfilling, paving, pipe cutting, and fitting; copper cutting, flaring, and fitting; valve repair, hydrant repair; valve box and curb box repair; snow shoveling and plowing under the supervision of the jobsite Foreman.
Perform emergency and routine turn-off / on and inspects for illegal and cross connections.
Safely operate all tools and equipment and promptly report all needed repairs.
Maintain Company assigned vehicles in clean and safe condition and with an adequate inventory of parts at all times.
Communicate with other employees, customers and the general public in a responsible and courteous manner.
Assist with transportation service work including but not limited to fueling vehicles, picking up parts and securing the JRT Center.
Assist with system repair work including but not limited to repairing / replacing / installing mains, services, hydrants and valves.
Other tasks assigned by the Superintendents.

Qualifications :

High school diploma or equivalent, required.

Valid Driver’s license with the ability to obtain a Class B CDL within six months of employment, required.

Availability to work overtime on an emergency (call-in) and / or scheduled basis.

Available to work Monday through Friday and / or flexible hours.

Willingness to work outdoors on a year round basis.

Ability to keep accurate and organized records.

Certification as a Competent Person in excavations or ability to obtain within six months of hire.

Basic computer skills.

Physical Requirements :

Ability to hand-dig and perform strenuous labor.

Ability to lift 100 pounds assisted and 50 lbs. unassisted

Ability to ascend and descend ladders.

Ability to climb into and out of trenches.

Ability to work outdoors in inclement weather.

Willingness to work outdoors on a year round basis.

Work emphasizes walking, standing for extended periods of time, visual acuity, hearing, and speech.

Americans With Disabilities Act :

The work is typically performed while intermittently sitting, standing, walking, stooping, crouching, or bending.

The employee frequently lifts light or heavy objects, uses tools and equipment requiring a high degree of dexterity, distinguishes between shades of color and utilizes the sense of smell.

The work is typically performed while indoors or outdoors, sometimes in cold inclement weather. The employee is exposed to noise, dust, dirt, grease, hazardous chemicals, and machinery with moving parts.

The work requires the use of protective devices such as masks, goggles, gloves, etc.

Candidates must possess authorization to work in the United States.

Candidates must be able to pass a drug screen, pre-employment physical, background check, and have a valid driver’s license.

This position requires a Commercial Drivers License. Use of marijuana, whether allowed by state law or medical marijuana card, controlled substances, prescribed or otherwise, not allowed by the Federal Motor Carriers Administration of the United States Department of Transportation, disqualifies candidacy.

No phone calls please. We thank all applicants in advance for their interest; however, only those applicants who are being considered for the position, or are currently employed by Middlesex Water Company will be contacted.

Middlesex Water Company and its' subsidiaries are an Equal Opportunity Employer.

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