What are the responsibilities and job description for the MM Insurance Claims Coordinator - Temp Project position at MidFirst Bank - Default?
At Midland Mortgage, we are seeking an Insurance Claims Coordinator to join our team to assist in managing the risks and overseeing all aspects of the property damage repair process from an administrative standpoint. When a property with a mortgage loan is damaged, it is the responsibility of the bank to ensure the borrower takes appropriate action to restore the property to value. The Insurance Claims Coordinator is responsible for processing files related to property damage repair claims, communicating with mortgagors, insurance companies, contractors, and resolving issues associated with the claim process.
Job Responsibilities:
- Assist the borrower through the difficult time of property loss while demonstrating compassion and empathy
- Review and analyze insurance claims and documentation to prepare the payout request while ensuring accuracy and compliance
- Collaborate with the borrower, insurance companies, adjustors and contractors to gather the necessary information and resolve any claim related issues
- Effectively communicate resolutions that are in the best interest of the borrower while mitigating risk to Midland Mortgage as it pertains to claim payouts considering policy restrictions and regulatory requirements
- A professional demeanor and clear, precise communication skills are required for speaking with borrowers, contractors, insurance carriers, and other interested parties.
**This position is a short term, temporary opportunity to be filled through verified staffing partners.
Position Requirements:
- Up to 1 year relevant experience or 3 years stable work history.
- Proven Strong written and verbal communication skills with the ability to interact professionally with various stakeholders-
- Excellent organizational and time management skills, with a keen eye for detail-
- Critical thinking skills with the ability to identify potential risks and determine appropriate next steps based on desired outcome for the borrower and Midland-
- Ability to adapt to a workload that can fluctuate with little notice.
- Ability to multi-task, stay organized, and use time efficiently is critical to meeting performance goals and deadlines.
- Ability to toggle between multiple computer applications
- A bachelor’s degree is preferred, but not required
Preference will be given to those with property damage repair or insurance industry experience
