Administrative Billing Clerk

Miller Brother Staffing Solutions is partnered with a construction material distributor who is in need of an Administrative Billing Clerk. Looking for someone who has experience and is looking for a long term opportunity!

Job Title – Administrative Billing Clerk

Pay Rate – $18-$19/hour

Location: Lebanon Pennsylvania 17046
Shift- 1st 7am-3pm
Overtime: Possible when needed

3 most important things client needs this person to have-

• Knowledge of ERP system
• Proficient in Microsoft Office Applications
• Experience working in a fast paced environment

OVERVIEW
The Administrative Billing Clerk is responsible for ensuring the correct invoicing (billing) of customers. This position is responsible for ensuring that the invoicing is accurate and that any discrepancies are addressed in a timely manner. The Administrative Billing Clerk prints picking and packing slips for the warehouse. The position is responsible for updating any delivery notes and/or revisions from drivers in the ERP system. Additionally, this position serves as a backup for order entry when necessary, and answers and routes phone calls as needed.

RESPONSIBILITIES

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Greet customers warmly and ascertain problems or reasons for calling.
• Respond promptly to customer inquiries whether by phone or in person when needed.
• Print packing slips, and communicate with warehouse associates regarding deliveries.
• Complete all customer invoicing, matching packing/picking slips with the invoicing, working closely with the warehouse and the sales department to accomplish these tasks.
• Verify the validity of account discrepancies by obtaining and investigating information from branch managers, sales departments, and customers.
• Accurately resolve all billing issues, credits, and corrections.
• Ensure check payments are scanned and sent to A/R
• Update any driver notes and revisions in ERP (i.e. Change in address or site contact)
• Answer phones routing all calls properly.
• Protect the organization's value by keeping information confidential.
• Organize and maintain customer files and complete filing when needed.
• Utilize computerized ERP system to perform duties and responsibilities.

REQUIREMENTS

• High School Diploma or GED equivalent required, College Courses or Associate Degree a plus.
• 2-3 years prior experience in a busy office environment
• Must have an understanding of billing/invoicing customers
• Microsoft Office and Excel proficiency required.
• Experience with automated ERP systems A .
• Ability to multi-task, prioritize and work efficiently.
• Ability to listen, communicate (written and verbal), and follow up effectively with all staffing levels and customers.
• Ability to work independently, self-starter, energetic.
• Ability to consistently demonstrate a pleasant demeanor, good common sense, and sound judgment.

Hiring Process- Submit resume and interview with manager
Interview date-
Start Date- ASAP
Advancement opportunity- Yes
Benefits once hired/What does benefit package look like- Full Benefit package
Safety Requirements (PPE)- none
Degrees or certifications required-None
Call of procedure- Call off with recruiter
Work attire- Business professional
Who will they report to (if different from main contact get contact info)-NA
Duration (firm dates of project end)- No
Will they hire this person on or is this simply a contract assignment- Yes