What are the responsibilities and job description for the Operations Manager( TNC) position at Mimeo?
Application Deadline
December 20, 2024
Department
Operations Management
Employment Type
Full Time
Location
Memphis, TN
Workplace type
Onsite
Reporting To
Charles Etta Norman
SUMMARY: Friday - Sunday 5:00am to 5:00pm
As the Operations Manager, you will plan, direct and coordinate all of the production operations. You will be responsible for improving performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies.
Key Responsibilities
KEY RESPONSIBILITIES:
- Manage and develop a world-class team of production employees, which includes: supervisors, coordinators and hourly workforce.
- Daily time and attendance management.
- Workforce planning to ensure completion of all customer orders and work assignments
- Interview, assess and train new supervisors and employees.
- Coach employees and administer disciplinary action when needed.
- Manage daily production in the plant in all aspects of safety, quality, delivery, costs and maintenance.
- Build, maintain and promote positive relationships with sales and customer care organizations to ensure product and service quality, effective product selection and customer satisfaction.
- Drive continuous process improvement to eliminate waste.
- Ensure day-to-day shift goals and metrics of the production department are met.
- Initiate and lead projects in coordination with engineers and quality team members to eliminate defects from the workflow.
- Be an agent of change, challenging the status quo
- Provide direction and problem-solving decisions on production orders.
- Actively participates with the entire operations team to support and implement initiatives.
- Collaborate with other supervisors and managers as needed to coordinate activities of respective departments or areas.
- Facilitate problem-solving when issues arise on the production line.
- Daily Monitoring of efficiencies and productivity.
Skills Knowledge and Expertise
SKILLS AND MINIMUM QUALIFICATIONS:
- Bachelor’s degree in a related field required or equivalent experience
- 3-5 years of production management/supervisory experience in a printing, automotive, pharmaceutical, medical or aeronautical or similar environment is preferred
- High technical competency using computers including proficiency with Word, Excel and PowerPoint
- LEAN, LEAN Six Sigma, or Six Sigma experience preferred.
- Seasonal business experience is a plus.
- Ability to work flexible shifts, extended hours, evenings and weekends, with little or no advance notice.
- Ability to sit/stand for long periods.
- Ability to lift up to 40lbs. occasionally.
- Ability to bend, stoop, reach occasionally.
COMPETENCIES:
- Performance and Results Driven: Acts like a business owner. Demonstrates personal accountability to achieve individual and company goals
- Motivational Leadership: Establishes an energized and action-oriented atmosphere where people are motivated and focused on achieving goals and objectives
- Communication Skills: Confidently and clearly communicates using the appropriate medium and approach
- Team Development: Develops a highly motivated and diverse team for optimal performance, providing individualized feedback to build competencies
- Decision Making: makes timely, prudent decisions based on the available data
- Customer Focus: Aligns strategies and actions to achieve company and customer business objectives.
Benefits
Mimeo’s values of Act Like an Owner, Drive Customer Success, and to Enjoy the Ride, are at the core of who we are and the decisions we make. As our employees are the most important aspect of our organization we make it a point to provide competitive benefits.
Some of our Benefits include:
- Excellent medical, dental, and vision coverage for you and your family
- Competitive salary
- Generous PTO Policy
- Internal career advancement opportunities
About Mimeo US
Mimeo.com is the innovator of online managed content distribution and printing. Our global footprint and cloud based platform provide customers the simplest way to create, manage, and distribute content they rely on to do business.
The minds, makers, and innovators at Mimeo are dedicated to giving back our customers what matters most – their time. Mimeo provides the easiest, fastest, and most reliable way to manage and distribute their content. We bring our customers’ content to life through print and digital formats to over 140 countries around the world.
The minds, makers, and innovators at Mimeo are dedicated to giving back our customers what matters most – their time. Mimeo provides the easiest, fastest, and most reliable way to manage and distribute their content. We bring our customers’ content to life through print and digital formats to over 140 countries around the world.
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