Territory Manager

Job Purpose:

To grow and maintain a sales organization of dealers/contractors who produce profitable sales to meet or exceed the assigned Mingledorff’s objectives for a designated territory and to promote directly and/or indirectly, the sales of the Company’s products and services, with the overall best interests of the Company to utility companies and builder partners

Job Duties and Responsibilities:

• Make direct sales calls to insure growing sales and profitability of the territory. Process includes quoting, ordering and following up on orders.
• Make prospective dealer calls throughout the year in his/her assigned area and turn prospects into customers.
• Meet or exceed annual sales goal as assigned by sales manager.
• Project Management – handle delivery problems, find equipment, coordinate service and warranty issues with our customers.
• Resolve customer complaints, credit department issues and billing disputes in a timely manner to insure TM is not placed on the CSR report.
• Make indirect sales calls to cultivate and influence business.
• Promotes the idea of “One Brand Selling” where applicable.
• Encourages contractors/dealers to participate in the advertising, sales, marketing programs and training meetings and other programs that Mingledorff’s, Inc. and CCRP offer.
• Maintains and updates customer files; monitors parts inventory of the customer.
• Increase his/her technical knowledge and knowledge of competitive offerings.
• Maintain knowledge of competitor’s products and services.
• Participate in sales forecasting and planning.
• Attend at least 16 hours of business or product training annually.
• Ensure price book, quotes and manuals are up-to-date.
• Complete accurate and timely weekly call reports.
• Assist in distribution center staffing with inventory control and during shortages of counter personnel due to vacations, sickness, and emergencies.
• Maintain regular and punctual attendance
• Work cooperatively with others
• Comply with all company policies and procedures

All the tasks described in these Job Duties and Responsibilities are the essential functions of this job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship or direct threat.

While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lay on the floor; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; climb ladders, balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 60 pounds. The employee may work in environments as cold as 20 degrees or as hot as 105 degrees. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications:

• Technical School Diploma in HVAC/R or Bachelor’s Degree preferred in Business or Engineering
• 5 years HVAC /R or Refrigeration experience
• 5 years Inside or Outside Sales experience
• Customer Service Experience
• Proven time management and organization skills
• Ability to make quick decisions based on limited information.
• Excellent communication skills and professional approach to sales
• Possess a valid driver’s license
• Possess a satisfactory driving record as determined by Company Driver Policies
• Qualify for and remain insurable under Company liability insurance policy
• Qualify under federal and state regulations to drive the vehicle in question

Travel Requirement:

Up to 75% travel to contractors/customers requiring some overnight stay, travel to industry related conferences and training requiring some extended stay.

Other:

This job description is not an exhausted list of all functions that employee may be required to perform, and employee may be required to perform additional functions. Company reserves the right to revise the job description at any time. Employment is at-will.

Mingledorff’s, together with its partner companies, promotes a drug-free, alcohol-free workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Mingledorff’s is an equal opportunity affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact hr@mingledorffs.com or call 770-446-6311 for assistance with an accommodation.

This Job Description is not a contract and job functions are subject to change at company’s discretion with or without notice to the incumbent of the position.