FULL TIME SHIFT LEADER JOB DESCRIPTION:

Why should you join MINISO USA now? MINISO is the largest global discount variety retail store chain and the fastest growing brand in North America with high quality Asian brands.

MINISO has over 5000 stores across 79 countries. With over 67 stores across the USA and projecting to open to 5000 plus stores in the next few years in North America.

At MINISO USA, the company is experiencing hyper growth with massive hiring needs.

If you love creating a culture by embracing diversity, customer centric, execution, innovation, integrity, performance, respect, agility, and collaboration to the workplace? Then, you would fit right in at the inception of MINISO-USA. Come join us, let’s create a new beginning.

Job details

WHO SHOULD APPLY?

Qualifications:

• High School Diploma or equivalent
• Minimum 1 year of experience as a keyholder, supervisor, or shift leader, preferably in retail
• Previous cash handling experience
• Strong interpersonal and communication skills. Ability to effectively communicate with customers, peers, and management
• Possess strong mathematical skills to be able to count money accurately and precisely
• Ability to stand for an entire shift and lift to 30 pounds. Position involves occasionally stooping, kneeling, crouching, and climbing ladders
• Available to work a variety of hours, including mornings, evenings, weekends, and possible holidays
• Ability to travel to nearby Miniso locations

Physical Qualifications:

• Ability to work in retail stores; move about retail stores floors and rooms; review, revise, create retail paperwork; communicate with employees, members, and the public.
• Ability to lift inventory/shipment boxes, up to 25lbs.
• Ability to communicate telephonically with internal and external members
• Ability to access and operate Company computer system including prepare documents, enter data into computer system, read reports from a computer data base or email system

Full Job Description – Responsibilities but not limited to:

• Greet and connect with customers to create a warm environment and provide excellent service
• Assist store manager by overseeing training associates, meeting sales, and driving business
• Set an example for store staff to meet store goals and exceed customer expectations
• Assist store manager in operational duties, such as, but not limited to: preparing schedules for the store each week, purchasing, supply ordering, inventory, etc.
• Responsible for opening and/or closing the store by conducting proper opening and closing procedure for safety and regulation standards
• Spends majority of their time on the sales floor encouraging the growth of the sales environment
• Acquire product knowledge from company and educate peers and associates on product knowledge
• Answer customers' questions about products and give suggestions as necessary
• Maintain sales floor presentations while restocking products as needed
• Assist in the maintenance of store front and retail displays
• Maintains knowledge of current visual guidelines and executes when needed
• Accurately handle all cash and credit transactions, including purchases, exchanges, and returns, using standard procedures
• Count cash drawer at the end of the day to ensure correct cash receipts and be able to resolve any discrepancies
• Resolve and escalate issues with unsatisfied customers
• Maintain a professional attitude with sincerity and enthusiasm to reflect Miniso USA's commitment to customers
• Contribute to the overall sales goals of the store
• Stock and organize new products as shipments arrive to the store
• Adhere to Loss Prevention and inventory control policies and procedures
• Able to implement current promotional events and sales
• Travel to work at other Miniso locations as necessary
• Other duties as needed

Job Type

· Full-time

Schedule:

• 8-hour shift
• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• City, State: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Retail management experience: 1 year (Preferred)
• Will look at other industries’ experience as well
• Training provided

Work Location: One location

Job Type: Full-time

Pay: $17.00 per hour

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Canoga Park, CA 91303: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location