What are the responsibilities and job description for the Resource Case Coordinator position at Ministry of Caring, Inc?
Job Details
Job Location: Wilmington, DE
Position Type: Full Time
Education Level: High School
Salary Range: Undisclosed
Description
Position Summary:
A Resource Case Coordinator will provide a supportive environment to the women entering the shelter. The perfect candidate would support residents and help facilitate their physical and emotional wellbeing, would help develop and implement a service plan to address the social, physical, financial, and material needs of each person as they transition to housing.
Essential Functions:
- Orients new residents to the shelter and program.
- Assists in providing a safe environment by maintaining building security, using security systems, and ensure each resident adheres to the rules and regulations of the home consistently.
- Complete pre-admissions screenings.
- Each resident is given a case plan, based on information provided.
- Meet regularly with clients to ensure they are progressing in meeting goals.
- Answers and responds appropriately to all incoming phone calls.
- Maintain case logs, and document problem or unusual behaviors or incidents that arise.
- Assist residents to set goals for next steps, permanent housing, employment, and training.
- Other duties needed to help drive our vision, and fulfill our mission, of “The Poor should never be treated poorly”.
Qualifications
Education/Experience:
- High school diploma or GED required.
- Bachelor’s degree in related field preferred
- Equivalent work experience a plus
Qualifications and Skills:
- Ability to demonstrate empathy, warmth, compassion, genuineness, and positive regard for all residents.
- Ongoing awareness of community resources
- Ability to use plain and simple language to communicate.
- Strong verbal and written communication skills
- Able to effectively manage deadlines.
- Works well under pressure.
- Willingness to consent to and the ability to pass a criminal background check, and drug screening.
