What are the responsibilities and job description for the Connection Advisor Associate (Remote) position at Minnesota Visiting Nurse Agency?
SUMMARY
We are currently seeking a Connection Advisor Associate to join our Connection Center team. This full-time role will primarily work remotely (days / evenings). The schedule for this position will be 40 hours a week between the hours of 7 : 30 AM - 5 : 30 PM Monday - Friday. The schedule will be decided following the 6-week training period. The training period will be a Monday through Friday 8 : 00 AM to 5 : 00 PM schedule and will be held on campus.
Working remotely will start after the training period has been completed. / / Individuals will need a quiet working environment, high-speed internet, fire alarm, and desk space. Hennepin Healthcare will supply computers, monitors,keyboard, mouse, and phone. Employees will need to be within 100-mile radius of our downtown campus. /
- Purpose of this position :
- Under general supervision, answers incoming calls and meets caller’s needs by scheduling, canceling or rescheduling appointments for assigned Clinics or Services using call center, electronic health record and departmental technology. Answers inquiries and questions, trouble shoots basic issues and provides information.
RESPONSIBILITIES
QUALIFICATIONS
Minimum Qualifications : /
Title : Connection Advisor Associate (Remote)
Location : MN-Minneapolis-Downtown Campus
Requisition ID : 250210
