What are the responsibilities and job description for the Field Service Technician position at Miratech?
Traveling Service Technician or Traveling Service Engineer
Reports to: Field Service Manager
Cooperates with: All Departments
Compensation: Total compensation includes a base hourly rate starting at $30/hr (depending on experience), overtime, and annual bonus.
Primary Responsibility: This position is responsible for supporting customers with on-site service, technical support, and on-site training. The primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support. The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment. The Field Service Technician typically works in a non-smoking environment. This position requires travel for a majority of the time (75%).
Specific Duties and Responsibilities:
- Commissioning the total system scope supplied by MIRATECH on new installations
- Perform routine maintenance and service on existing products
- Provide telephone support to customers including troubleshooting, replacement parts identification
- Site coordination and project meetings
- Post-commissioning customer training on operations and maintenance
- Daily reports to customers and internal staff while in the field
- Follow up customer calls after service work completion
- Keep up-to-date on company products and services
- Plan own work schedule efficiently
- Maintain test equipment and special tools calibration
Qualifications:
- Prefer candidates located in Tulsa, OK, East, or West Coast
- Working knowledge of industrial instrumentation & controls including analog transmitters, temperature/pressure measuring devices, PID controls.
- Proficiency with AC and DC Circuits including Relay Logic
- Sharp analytical mind with an interest in engines, controls, and emissions
- Enthusiasm to learn and become an expert
- Demonstrated ability to make independent decisions and work in a loosely structured environment
- Excellent organizational and time management skills; able to juggle multiple priorities and deadlines
- Excellent problem solving skills
- 60-75% overnight travel – with higher concentrations during peak seasons.
- Able to work on physically demanding tasks with heavy lifting, working off ladders, elevated platforms and enclosed spaces.
- Excellent communication and interpersonal skills.
- Proficient with MS Office applications (Outlook, Word, Excel, PowerPoint).
- Must possess valid driver’s license
- Foreign language skills are a plus
- Must possess a passport or have the ability to obtain one
Equal Opportunity: MIRATECH is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regards to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation or preference, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations.
Salary : $30
