We're looking for thoughtful problem-solvers with big hearts, the ability to speak easily & confidently, and the innate desire to exceed customer expectations, to join our rapidly expanding Customer Advocacy department as Account Coordinators.
Account Coordinators can choose to work from our beautiful headquarters office in Richmond, VA, or from their homes, or a little bit of both! We are currently hiring remote Account Coordinators in AR, AZ, FL, MO, NV, PA, TX, UT and VA.
You've developed your skills with 1 year(s) experience in any professional environment where going above and beyond for your customers is the number one priority.
We've found that everyone from recent grads, tenured call-center professionals, collections agents, outbound sales reps, and customer service professionals from the retail, restaurant and hospitality industries are well prepared for success in this key role. If any of these sound like you - and if you're ready to launch your career and GROW along with us - we'd love to hear from you!
The perks include:
The impact you'll make:
You'll drive forward our mission of financial inclusion by serving as the voice of Mission Lane. When our customers speak with you, they'll know that their financial well-being is your number one priority. In this role, you'll work full time on one of the following teams:
As an Account Coordinator on the Servicing or FDI Team, you'll take calls from current customers and use your communication, critical thinking, and problem solving skills to help them succeed with our products.
As an Account Coordinator on the Collections or Recoveries Team, you'll make calls to customers who have fallen behind on payment, approach them with dignity and respect, and help them improve their financial health.
You'll thrive in this role if:
If you choose to work remotely:
If you are interested in becoming an Account Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Account Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Account Coordinator job description and responsibilities
They are also responsible for researching prospective clients and produce client feedbacks to their account management teams.
12/24/2021: Pocatello, ID
Account coordinators help account managers by handling customer service matters and assisting with marketing and advertising campaign execution.
01/21/2022: Kingsport, TN
Account coordinators work with existing and prospective clients to match them with the products that will maximize customer satisfaction.
01/31/2022: Charleston, SC
Working with the Account Manager to understand client needs.
03/09/2022: Danbury, CT
Liaison with Regional account team to support them on account acceleration exercise starting from building account strategy, planning, execution of account strategy and performance reporting. Understand the strategic communication and stakeholder engageme
02/22/2022: Spartanburg, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Account Coordinator jobs
While some account coordinator roles are entry-level positions, most applicants need to have relevant work experience or certifications.
12/25/2021: Scranton, PA
To qualify for account coordinator positions, applicants should have an understanding of public relations, advertising and business.
03/08/2022: Amarillo, TX
Demonstrated experience as an account coordinator, sales assistant or similar role, required.
02/25/2022: Hialeah, FL
With customer-facing experience in account management, sales, customer success or support experience.
12/20/2021: Fort Smith, AR
Have experience of account management and can build good working relationships across the organisation, with external clients and with contractors.
12/19/2021: Harlingen, TX
Step 3: View the best colleges and universities for Account Coordinator.