Starter/Ranger

Position Summary:

Under the direct supervision of the Director of Golf this position assists guests with the proper, timely play of golf for Jacaranda West Country Club.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Requirements:

Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Essential Functions of the position:

To perform the job successfully, an individual should perform the following essential functions of the position:

• Collecting and recording receipts for golfer.
• Promptly star the players on time.
• Ride golf course and maintain the proper speed of play.
• Assist in preparing outside operations for the days play.
• Finalize daily reports and give them to the Director of Golf.
• Greets all guests, offer assistance and provides the arrival and departure experience expected.
• Adheres to all standards of operation.

Job Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service –Adheres to the Coral Hospitality Basics of Service standards; responds promptly to customer needs
• Interpersonal Skills – Listens to others without interrupting; focuses on solving conflict, not blaming
• Oral Communication – Listens and gets clarification; responds well to questions; participates in meetings
• Written Communication – Able to read and interpret written information
• Teamwork – Contributes to building a positive team spirit
• Cost Consciousness – Conserves organizational resources
• Diversity – Shows respect and sensitivity for cultural differences; promotes a harassment-free environment
• Ethics – Treats people with respect; works with integrity and ethically; upholds organizational values
• Professionalism – Follows through on commitments; accepts responsibility for own actions
• Quality – Monitors own work to ensure quality
• Quantity - Works quickly; completes work in a timely manner
• Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly
• Adaptability – Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality - Is consistently at work and on time
• Dependability - Follows instructions, responds to management direction
• Initiative – Volunteers readily; asks for and offers help when needed