What are the responsibilities and job description for the Customer Service Representative position at Morrison & Fuson Insurance Agency, Inc?
About us
Morrison & Fuson Insurance Agency, Inc is a small business in INSURANCE. We are professional, fast-paced and supportive.
Our work environment includes:
- Modern office setting
- On-the-job training
- Safe work environment
Morrison & Fuson Insurance is an Insurance Agency established in 1908 and continued through five generations of family owners. At Morrison & Fuson our employees are not another number. We are a close group that works great together in a family like atmosphere.
The ideal candidate will be energetic, self-motivated, hard working, and great at forming relationships with clients.
Job Description includes but is not limited to:
Customer Service:
· Answer Incoming Calls
· Billing: payments, reinstatements, billing questions, solutions
· Issue Certificates of Insurance, Evidence of Coverage
· M & F inbox: forward emails to appropriate Acct Mgrs
· Process Final Cancellations
· Office Errands as needed
· Process incoming paper and digital mail
· Clerical tasks / spreadsheets
Commercial Lines Assistant:
· Issue new Notary Bonds
· Notary expiration letters
· Run MVR’s for acct managers
· Builders Risk letters
· Attaching endorsements
Back up Receptionist when out and during lunch hour:
· Assist Walk-In Customers
· Copying, faxing, scanning, attaching, laminating
· Call/Email on Late payments
· Attachments
ALL APPLICANTS MUST PASS BACKGROUND AND DRUG SCREENING
SALARY IS DEPENDENT ON EDUCATION AND EXPERIENCE. AN INSURANCE LICENSE IS NOT REQUIRED FOR HIRING. HOWEVER, THE HIGH END OF SALARY RANGE WOULD REQUIRE AN INSURANCE LICENSE AND EXPERIENCE.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Education:
- Associate (Required)
License/Certification:
- Insurance Producer License (Preferred)
Ability to Relocate:
- Dickson, TN 37055: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $24