Search By
86 Jobs
Director of Housekeeping Moxy Hotels Los Angeles, CA | Other
Just Posted
Director of Housekeeping Omni Hotels & Resorts Tempe, AZ | Other
Just Posted
Director of Housekeeping Four Points LAX Los Angeles, CA | Full Time
Just Posted
Director of Housekeeping Hotel Erwin Venice, CA | Full Time
Just Posted
Director of Housekeeping Hyatt Place Washington DC NoMa Washington, DC | Full Time
Just Posted
Director of Housekeeping MasterCorp, Inc. Orlando, FL | Full Time
Just Posted
Director of Housekeeping MasterCorp, Inc. Daytona Beach, FL | Full Time
Just Posted
Director of Housekeeping Mainsail Lodging & Development Atlanta, GA | Full Time
Just Posted
Director of Housekeeping Omni Hotels & Resorts New Orleans, LA | Other
Just Posted
Director Of Housekeeping The Liberty Hotel Boston, MA | Other
Just Posted
Director of Housekeeping Westin Governor Morristown Morristown, NJ | Full Time
Just Posted
Director of Housekeeping St. Regis Hotels & Resorts New York, NY | Other
Just Posted
Director of Housekeeping HHM (NYC Corporate) New York, NY | Full Time
Just Posted
Director Of Housekeeping Courtyard New York Manhattan/Midtown East New York, NY | Other
Just Posted
Director of Housekeeping Omni Hotels & Resorts Frisco, TX | Other
Just Posted
Director of Housekeeping Omni Hotels & Resorts Austin, TX | Other
Just Posted
Director of Housekeeping The Ritz-Carlton Irving, TX | Other
Just Posted
Director of Housekeeping Bulgari Hotels & Resorts Milan, VA | Other
Just Posted
Director of Housekeeping MasterCorp, Inc. Virginia Beach, VA | Full Time
Just Posted
Director Of Housekeeping Omni Hotels & Resorts Hot Springs, VA | Other
Just Posted
Housekeeping Director Aperion Care Bridgeport, IL | Full Time
1 Day Ago
Director of Housekeeping Ventura Services Florida Miami, FL | Full Time
2 Days Ago
Director of Housekeeping Soleil Management LLC by Yes& Companies Las Vegas, NV | Full Time
2 Days Ago
Director of Housekeeping Grand Hyatt Nashville Nashville, TN | Full Time
2 Days Ago
Director of Housekeeping Jekyll Island Club Resort, a Noble House Resort Jekyll Island, GA | Full Time
3 Days Ago
More Search Results

Director of Housekeeping

Los Angeles, CA | Other
Just Posted

Job Description

Additional Information New Moxy and AC Hotel in Downtown Los Angeles
Job Number 22165267
Job Category Housekeeping & Laundry
Location Moxy Downtown Los Angeles, 1248 S Figueroa St, Los Angeles, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 2 years experience in the housekeeping or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

 

CORE WORK ACTIVITIES

 

Managing Housekeeping Operations

• Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guestrooms, public space and employee areas are cleaned according to operating standards.

• Ensures compliance with all housekeeping policies, standards and procedures.

• Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.

 

Managing Departmental Costs

• Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

• Understands the importance of department’s operation on the overall property financial goals and educates staff on details as appropriate.

• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

• Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.

 

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints effectively.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Empowers employees to provide excellent customer service.

• Develops goals and expectations for direct report managers.

• Celebrates successes and publicly recognizes the contributions of team members.

• Reviews employee satisfaction results to identify and address employee problems or concerns.

• Communicates expectations, recognizes performance, and produces desired business results.

 

Conducting Human Resources Activities

• Ensures property policies are administered fairly and consistently.

• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

• Establishes goals and objectives for all areas of responsibility.

• Directs staff to strive for continuous improvement in all areas of responsibility.

• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

• Manages employee progressive discipline procedures for areas of responsibility.

• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures employees are treated fairly and equitably.

 

 
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Moxy is a fun, vibrant and stylish hotel designed to give our Fun Hunters everything they want and nothing they don’t, all at an affordable price.

Unlike any other brand in its tier, Moxy is all about creating cool, energetic, communal spaces with a “Crew” who helps guests have some fun. Being a Moxy Crew Member means more than just hooking guests up with extra towels. We’re looking for people who: Love doing it all; Always think outside the box; Enjoy chatting it up with guests; Live in the now and know what’s next; and Have high energy and a fearless do-it-yourself attitude.

If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye.

Skills for Director of Housekeeping

The job skills required for Director of Housekeeping include Housekeeping, Laundry, Customer Service, Guest Service, Responsibility,and Continuous Improvement etc. Having related job skills and expertise will give you an advantage when applying to be a Director of Housekeeping. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director of Housekeeping. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Housekeeping
MORE>>
Job Openings with Skill of Laundry
MORE>>
Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Guest Service
MORE>>
Job Openings with Skill of Responsibility
MORE>>

How to Become a Director of Housekeeping

If you are interested in becoming a Director of Housekeeping, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Housekeeping for your reference.

Step 1 Understand the job description and responsibilities of a Director of Housekeeping

Quotes from people on Director of Housekeeping job description and responsibilities
03/22/2022: Boulder, CO
01/28/2022: Pocatello, ID
03/13/2022: Manchester, NH
03/20/2022: Pocatello, ID
01/28/2022: Columbus, MS

Step 2 Knowing the best tips for becoming a Director of Housekeeping can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Housekeeping jobs
01/28/2022: Utica, NY
03/24/2022: Akron, OH
03/08/2022: Altoona, PA
03/09/2022: Flagstaff, AZ
02/17/2022: Detroit, MI

Step 3 View the best colleges and universities for Director of Housekeeping

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College