What are the responsibilities and job description for the Community Liaison position at NAFI Connecticut / Rhode Island / New York?
About NAFI Connecticut
At NAFI Connecticut, we are dedicated to empowering individuals and families through a comprehensive range of services, including residential programs, clinical and therapeutic services, foster care, youth development, and family support. Our programs serve over 1,500 families annually across the tri-state area, providing vital resources and support to those in need.
As part of our ongoing commitment to better serve the Hartford community, we are excited to announce the creation of a Community Liaison Position. This role will play a key part in helping us bridge the gap between clients and the myriad of services available to them. The Community Liaison will be deeply embedded within the Hartford community, working to ensure that clients receive holistic support across a range of services, from housing and transportation to healthcare and education.
Position Summary
The Community Liaison will act as a vital connector between our clients and the broader network of community services in Hartford. They will work directly with individuals and families to identify and address their unique needs, collaborating with local providers to ensure clients receive sustainable, community-based support. This position is integral to NAFI’s mission of ensuring equitable access to resources and helping clients achieve long-term success beyond the services we offer.
Key Responsibilities
- Establish and Foster Relationships: Build and maintain a minimum of 20 formal partnerships with local community providers, including healthcare professionals, school systems, housing services, and other community organizations.
- Client Connection: Ensure 100% of clients are connected to at least one sustainable community organization that can provide ongoing assistance after discharge from our program.
- Community Engagement: Actively participate in a minimum of 5 community groups or initiatives focused on Diversity, Equity, Inclusion, and Belonging (DEI&B) in Greater Hartford.
- Client Education and Resource Navigation: Empower clients by increasing their knowledge of community resources, ensuring 100% of clients report increased awareness upon discharge from the program.
- Post-Discharge Follow-Up: Conduct 6-month follow-up surveys or calls with clients to ensure 80% report continued utilization of community resources and ongoing support.
Required Qualifications
- Local to Hartford: A strong connection to the Hartford community is essential. Applicants should have experience working or living within the area and an understanding of the challenges faced by local families.
- Bilingual Strongly Preferred: Fluency in both English and Spanish is strongly preferred to ensure effective communication with our diverse client base.
- Relationship Building: Experience in developing and maintaining professional relationships with community organizations and service providers.
- Strong Communication Skills: Ability to communicate effectively with diverse populations, both in person and in writing.
- Commitment to DEI: A passion for promoting diversity, equity, inclusion, and belonging, with experience working in organizations or groups that focus on equity-based community engagement.
- Experience in Social Services: Previous experience in social work, community outreach, or case management is a plus.
Desired Outcomes for Success
- Measurable Impact: This role is outcome-focused, with clear targets to measure success, including establishing partnerships, connecting clients to sustainable resources, and ensuring clients’ continued engagement with support services post-discharge.
- Community Impact: By fostering deep connections within the community, the Community Liaison will play a crucial role in NAFI's broader efforts to make a lasting impact in Hartford, ensuring clients have the support they need to thrive.
Why NAFI Connecticut?
- Be part of a passionate, community-focused team working to make a difference in the lives of individuals and families.
- Opportunity to contribute directly to a pioneering program designed to make a lasting impact in Hartford.
Our Exceptional Benefits:
- Generous paid time off
- 3-6 weeks’ vacation, 7 sick days and 11 paid holidays each year
Employee Health and Wellness:
- Comprehensive and affordable medical, dental, prescription and vision coverage
- (Reimbursements for fitness, weight loss, holistic health programs)
- No cost employee assistance program
- Voluntary employee focused wellness programs
Retirement and financial Planning:
- Company matching 403b and no cost retirement consulting
- Company paid for life Insurance and long-term disability
- Public service loan forgiveness
- Insurance including accident, hospital indemnity, supplemental Life
- Pet Insurance
- Tuition reimbursement: Includes licensure fees, professional memberships
…and much much more!
Salary: $44,500
Inclusivity and Non-Discrimination Statement
- NAFI Connecticut, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, disability, or any other federal, state or local protected class. Inclusivity and removing barriers are important to us. We are passionate about instilling a sense of belonging, celebrating diverse perspectives, and offering equal opportunities for employees to contribute and grow. We encourage members of underrepresented or marginalized communities and all those that share in these beliefs to apply.
Equal Opportunity Employer/ E-Verify Employer/ Affirmative Action
Salary : $44,500
