Business Systems Analyst II

Applicants must be authorized to work lawfully in the United States for NCCPA as NCCPA will not sponsor or take over sponsorship of employment visas.

Business Systems Analyst II

Location: NCCPA is a hybrid work environment with our headquarters located in Johns Creek, Georgia. NCCPA has determined that the telecommuting status of this position is remote which means that employees in remote positions are allowed to primarily work remotely with required travel for mandatory meetings, including to the NCCPA headquarters.

The duties of this position require the candidate to report on-site to the Johns Creek headquarters on a weekly basis therefore the chosen candidate will need to reside in or relocate to the Metro Atlanta area.

Reports To: Manager of Application Management

Who We Are
NCCPA is the only certifying organization for physician assistants in the United States. Established as a not-for-profit organization in 1975, we are dedicated to assuring the public that board certified PAs meet established standards of clinical knowledge and cognitive skills upon entry into practice and throughout their careers. All U.S. states, the District of Columbia and the U.S. territories have decided to rely on NCCPA certification as one of the criteria for licensure or regulation of PAs.

Why Work at NCCPA
We get to do meaningful work every day and we enjoy working and having fun together! No wonder we’ve been ranked #9 out of 75 small businesses in the metro Atlanta area by the Atlanta Journal Constitution's 2024 Top Workplaces in the Region.

Why Us, Why Now?

As the Business Systems Analyst II, you will focus on providing business process and systems analysis, definition, and improvement, functional requirements, design, and use cases.

• Reviews report and query requests and work with business users to define requirements.
• Focuses on the formal documentation of business system processes, automation, continuous business system process improvement, and business and system rules.
• Assists with developing and improving business processes, including the development of metrics and quality controls, both within technology and business functions.
• Creates project presentations for a non-technical audience.
• Assists with training business users on system functionality.
• Assists in the maintenance and creation of business SOPs as new systems are implemented.
• Develops prioritized functional requirements / user stories and use cases as a deliverable to the development services team for development of the technical design.
• Diagrams current and revised business process flows.
• Collaborates with cross functional teams to review and analyze business system requirements.

Hard Skills You Will Have

• Bachelor’s Degree with coursework in Management Information Systems, Computer Science, Project Management, Engineering or a related field.
• 3-5 years of experience as a Business Analyst in the software development lifecycle, with increasing degrees of responsibility
• Some experience developing business system requirements into prioritized functional requirements and documents for software development and implementation.
• Experience and understanding of the Agile software development process.
• Proficiency in Microsoft Word, Excel, Power Point, and Visio.

Soft Skills You Will Bring

• Excellent interpersonal communication and management skills that supports cross organizational teams during project lifecycles with proven ability to work and interface with all levels of employees.
• Your strong problem solving, critical thinking and analytical skills.
• Ability to work with a diverse workforce.

Extra Skills You Can Bring Along

• Experience with Agile software development methodology a plus.
• Experience with Microsoft Project and Scrum management tools such as Team Foundation Server.
• Experience with SharePoint.
• Scrum Master Certification.
• ITIL Foundation level Certification
• Experience with Six Sigma methodology, TQM and other process/quality management systems.

Benefits and Perks for You

• • Work/Life Balance
    • 37.5-hour workweek, Monday - Friday
    • Hybrid Work Environment
    • Eleven paid holidays
    • 19 PTO Days
    • Paid Volunteer Day to Make a Difference
  • Competitive Compensation and Growth Opportunities
  • Robust Benefits Package
    • Medical, Dental and Vision with over 80% Employer Contribution
      • PPO Option with Health Reimbursement Account for Medical Expenses (100% Employer Funded)
      • HDHP Option with Health Savings Account for Medical Expenses with quarterly Employer contributions
      • Two Employee Assistance Programs
    • 100% Employer Paid Group Life Insurance and Short- and Long-term Disability
    • Flexible Spending Accounts for Medical and Dependent Care Expenses
    • 401(k) Plan with Employer Contributions and Matching (after a year of service)
    • $1,000 Annual Reimbursement for eligible Health and Wellness expenses
    • Monthly Technology Stipend
    • Tuition Reimbursement
    • 100% Employer Paid Training Opportunities

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

NCCPA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, NCCPA will take steps to assure that individuals with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Human Resources