What are the responsibilities and job description for the Car Wash Associate position at National Express Wash HoldCo LLC?
What you’ll be doing:
As a Car Wash Associate, you will be responsible for maintaining a clean and organized car wash lot, ensuring smooth operations. Your role is essential in delivering an exceptional customer experience while supporting the overall efficiency of the operation.
- Welcome customers to the vacuum area, assist with inquiries and provide information about available services.
- Maintain cleanliness and organization of the lot, including sweeping, picking up debris, and ensuring that signage is visible and in good condition.
- Inspect customer vehicles to ensure the highest wash quality and customer satisfaction.
- Engage with customers to ensure their satisfaction and encourage them to leave Google reviews if pleased with the service.
- Adhere to all safety protocols and procedures, actively identifying and addressing potential slip or trip hazards to maintain a safe environment for both customers and staff.
- Collaborate with team members, including Tunnel Operators and management, to ensure smooth operations and effective communication.
- Assist in tracking and reporting inventory levels for supplies, such as cleaning materials and signage, to management.
- Restock towels as needed and maintain a clean, trash-free facility.
What you’ll bring to the team:
- High school diploma or equivalent.
- Previous experience in a customer service or automotive environment is preferred but not required.
- Strong communication and interpersonal skills.
- Reliable attendance and punctuality are essential to ensure smooth operations and excellent customer service.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Able to stand for extended periods and work outdoors in various weather conditions, including rain, snow, and sun.
- Availability to work flexible hours, including weekends and holidays.
- Ability to safely lift 40lbs.
COMPETENCIES
Team Collaboration
Job Knowledge & Technical Proficiency
Customer Centric Approach
Safety & Compliance
El Car Wash Benefits:
- Full Comprehensive Benefits
- 401K Retirement Savings Plan with a 4% Match! FREE Money!!
- On-the-Job Training and Career GROWTH
- Pet Insurance
- Work-Life Balance
- Mental Health Days
- Paid Time Off
- Maternity Leave
- Paternity Leave
- Tuition Reimbursement
- Neurodivergent Hiring Program
- FREE Car Washes!
First, a little about us:
El Car Wash, one of South Florida’s fastest-growing companies, is expanding into Michigan and looking for new team members. We offer a flexible career with above-industry-average income and excellent potential for long-term growth. Founded in 2011 and based in Miami, El Car Wash is the leading express car wash operator in Florida, with over 40 active locations and plans for more than 40 additional sites by 2026. We are proud to be the Official Car Wash of the Florida Panthers, and we partner with the University of Central Florida Athletics, Baptist Health, Advent Health, and many other local organizations. In Michigan, we are the Official Car Wash of the Detroit Lions and collaborate with various groups across our markets. Our unlimited wash program, high-quality products, exceptional customer service, and eco-friendly approach have made us the top car wash company in Florida, and now in Michigan.
EL Car Wash is an Equal Opportunity Employer
