What are the responsibilities and job description for the Pawnbroker Managers, Assistant Managers and Sales Associates position at National Jewelry and Pawn?
Job description
Hide
Job Summary
Job description
We are a growing company based in Pennsylvania that offers its employees great benefits, growth opportunities, bonus incentives, and a fun environment.
The Company
National Jewelry and Pawn is on the cutting edge in redefining the pawn business. We offer short-term loans on items of value; we buy merchandise from customers and pay customers top dollar, and we sell new and exciting merchandise for purchase daily. All of our merchandise comes with a warranty and great value.
· The atmosphere is challenging, rewarding, and a fun place to work.
· We believe in providing world-class customer service.
The Position
We’re looking for full-time Managers, Assistant Managers and Sales Associates to assist customers with loans, sales buys, and layaway transactions. Account managers build customer relationships and meet monthly performance goals.
National Jewelry & Pawn is a company committed to creating a culture of trust and accountability and striving for excellence in every role.
National Jewelry and Pawn are passionate, sales-driven, friendly, able to multi-task, possess strong customer service and communication skills. Being bilingual is a Plus!
· The pay range varies on positions and the level of previous experience.
· We offer Health/Dental/Life Insurance, 401K Program, Employee Discount Program, Paid Vacation and Holidays, Training, and Sundays OFF
·
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 3 years (Preferred)
- Customer service: 3 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
General Accountabilities
- Markets and sells the company's products or services.
- Projects a warm, inviting, and trustworthy image on the phone and in person.
- Answers customer inquiries.
- Performs data entry into the POS system.
- Negotiates pricing and availability with vendors.
- Serves as a liaison between the outside sales and customer service departments.
- Tracks and prepares daily, weekly, and monthly paperwork and reports.
- Balances and operates cash drawer and other electronic devices.
- Collects payments ensuring all monies, pricing, and quantities are accurate.
- Resolves customer issues and answers questions.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
· The company reserves the right to add or change duties at any time.
Job Qualifications
- High School Diploma, GED, or Business Degree desired
- Experience: 1-2 years of related experience; or equivalent combination of education and experience
- 1 or more years retail sales and customer service experience
- Cash handling experience
- Ability to work on Saturdays
- Strong written and verbal communication skills
- Friendly and Positive Attitude
- Sales Driven
- Highly Motivated
- Ability to multi-task
- Lift up to 50lbs 50% of the day
- Able to work 40 - 50 hours per week
Benefits
- Generous Base Pay
- Unlimited Bonus Program
- Paid Vacation
- Paid Holidays
- Health Insurance
- Direct Deposit
- 401 k Company Matching Funds
- Employee Discount Program
- Industry Training Workshops and Courses
- Fun Place to Work!
Language
English - required
Spanish - preferred but not required
Work Environment
Must be able to stand for a period of time
Must be able to bend forward and kneel down
Must be able to pace back and forth
- Job Qualifications
- High School Diploma, GED, or Business Degree desired
- Experience: 1-2 years of related experience; or equivalent combination of education and experience
- 1 or more years retail sales and customer service experience
- Cash handling experience
- Ability to work on Saturdays
- Strong written and verbal communication skills
- Friendly and Positive Attitude
- Sales Driven
- Highly Motivated
- Ability to multi-task
- Lift up to 50lbs-50% of the day
- Able to work 40 - 50 hours per week
Benefits
- Generous Base Pay
- Paid Vacation
- Paid Holidays
- Health Insurance including Dental and Vision
- Direct Deposit
- 401k Company Matching Funds
- Employee Discount Program
- Industry Training Workshops and Courses
- Fun Place to Work!
Language
English - required
Spanish - preferred but not required
Work Environment
Must be able to stand for a period of time
Must be able to bend forward and kneel down
Must be able to pace back and forth
Job Type: Full-time
Pay: Up to $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- Associate (Required)
Work Location: In person
Salary : $60,000