What are the responsibilities and job description for the Motor Coach Dispatcher position at National Trails?
We are an organization that shares a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service, and positive employee relations, apply today!
Responsibilities:
- Directs and monitors daily assignments; ensure daily coverage of all charter work.
- Communicates all relevant details of driving assignments to drivers to ensure proper execution.
- Assist drivers with routing directions and directs them to perform special services when required.
- Responds to emergency calls, facilitates emergency response network, coordinates mechanical service repair, and assigns replacement buses and drivers when there is a problem on a route.
- Coordinates vehicle service and mechanical repairs with Maintenance Supervisor to assure uninterrupted service delivery.
- Maintains high compliance to dispatch standard operating procedures.
- Escalates issues to management as appropriate; recommends possible solutions.
Qualifications
- High school diploma or GED
- Previous dispatch experience preferred.
- Ability to work in a fast-paced environment.
- Experience using Microsoft Office.
- Ability to work independently
- Ability to keep organized and accurate records relating to overall dispatch and routing responsibilities
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Experience:
- Dispatching: 1 year (Required)
Ability to Relocate:
- Livonia, MI 48150: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25