Systems Operation Team Lead

Job Description

NetImpact Strategies is seeking a dedicated Systems Operations Lead to manage server, storage, and database systems administration across a Federal Healthcare Agency's IT infrastructure, including on-site, virtual, and cloud environments. This role is onsite in Bethesda, MD. This position plays a crucial role in maintaining high standards of system performance and security, ensuring compliance with federal regulations, and leading the migration of IT systems to cloud platforms. 

Responsibilities

• Oversee the administration of servers, storage systems, and databases across multiple locations, including physical sites and cloud platforms like Amazon Cloud and Microsoft Azure. 

• Ensure all systems are configured and maintained according to security regulations. 

• Manage Active Directory domains, system and email accounts, user permissions, and perform system backups and restoration services for Windows and Linux-based servers. 

• Automate operations to enhance efficiency across all managed workstations, maintaining hardware and software updates, including end-of-life management. 

• Collaborate to plan and execute migrations of IT environments to FedRAMP Cloud Service Providers (CSPs), ensuring continuous monitoring and maintenance of cloud workloads. 

• Develop and maintain a systematic tagging structure for organizing cloud resources. 

• Serve as liaison for networking support, optimizing network performance and resolving network-related issues. 

• Implement network initiatives, including Network Access Control (NAC) and network segmentation. 

• Manage comprehensive patching processes for all systems, ensuring compliance with security standards and supporting ISSO staff in IT Continuity of Operations (COOP) testing and security assessments. 

• Provide administrative support for specialized high-performance computing (HPC) clusters, virtual environments, and relational databases. 

• Install, maintain, and optimize scientific software and applications, collaborating with Investigators and laboratory staff to address compatibility and optimization issues and meet evolving technical requirements. 

• Foster a professional environment focused on communication and cooperation. 

• Train and guide team members in best practices and troubleshooting techniques, managing project timelines and deliverables to ensure high-quality outcomes. 

Qualifications

Required

• Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field 
• 5 years of experience in IT operations, systems administration, or a related technical field. 

Preferred Certification: 

• ITIL Foundation Certification or higher for IT service management. 
• Microsoft Certified: Azure Administrator Associate or AWS Certified Solutions Architect for cloud-based systems management. 
• CompTIA Network or similar certifications for networking knowledge. 
• Previous federal consulting experience

#LI-Onsite

About Us

Perks of working at NetImpact Strategies 

• Your health comes first – we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team 

• Invest in your future – 401(k) Plan – Immediately vested employer contributions; no matching required 

• Work hard, play hard – we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays 

• Pawsitively pawesome – Pet Insurance (because our little critters are part of our families, too!) 

• Invest in your education – Tuition reimbursement, internal training programs, & company-sponsored industry certifications! 

• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, 2023, & 2024! 

• Have fun and celebrate and give back – Team building activities, community volunteering, quarterly HQ days, wellness events, happy hours, family fun events, and more!  

ABOUT US 

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact’s core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government. 

ACCESSIBILITY NOTE 

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (“ADA”), and applicable state and local laws. It is NetImpact’s policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual’s disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact’s online employment application, please contact careers@netimpactstrategies.com. 

EQUAL OPPORTUNITY EMPLOYER 

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").