Tasting Room Associate

Job Description

Tasting Room Part-Time Associate

Neverstill Wines is seeking a passionate and knowledgeable Part-Time Tasting Room Associate to join our team. This role is perfect for someone who loves wine, enjoys engaging with people, and excels at creating memorable guest experiences. As a Tasting Room Associate, you will guide guests through wine tastings, share the winery’s story, and provide expert knowledge on our wines, winemaking process, and food pairings.

The Tasting Room Part-Time Sales Associate role will include primarily supporting sales on-site at the tasting room and tasting room operations. The ideal schedule will be Thursday through Sunday from 3pm to 7:30pm. Schedule may be flexible. The position reports directly to the Owner.

Key Responsibilities:

Guest Experience & Education

• Greet guests warmly and create an inviting, educational atmosphere in the tasting room.
• Lead engaging wine tastings, explaining varietals, tasting notes, food pairings, and the winery’s history.
• Educate guests on the vineyard’s practices, production methods, and wine regions.
• Provide excellent customer service, adapting to different guest preferences and knowledge levels.

Sales & Wine Club Memberships

• Promote and sell wines, winery merchandise, and wine club memberships.
• Encourage guests to join our wine club by highlighting membership benefits.
• Process sales transactions, handle cash and credit card payments accurately.

Operations & Team Collaboration

• Assist in opening and closing duties, ensuring the tasting room is clean, organized, and stocked.
• Set up and clean tasting stations, glassware, and other service areas.
• Restock wines, update inventory, and notify management of supply needs.
• Support private events, wine dinners, and offsite promotional activities as needed.

Compliance & Safety

• Adhere to all alcohol service regulations and responsible beverage service policies.
• Ensure guests are served responsibly and monitor for intoxication.
• Follow all health, safety, and sanitation guidelines in the tasting room.

Qualifications & Requirements:

• Wine knowledge and passion for the industry preferred (formal wine education/certifications like WSET or CMS are a plus).
• Customer service or hospitality experience (restaurant, bar, winery, or retail experience preferred).
• Strong sales skills with the ability to upsell and promote wine club memberships.
• Excellent communication and storytelling abilities to engage and educate guests.
• Must be at least 21 years old (legal requirement for alcohol service).
• Ability to stand for long periods and lift up to 40 lbs (cases of wine).
• Flexible schedule, including weekends, evenings, and holidays as needed.
• Ability to work independently while contributing to a team environment.
• Basic POS system experience preferred.
• TIPS or Responsible Beverage Service (RBS) certification preferred (or willingness to obtain).

Perks & Benefits:

• Competitive $20/hourly wage tips
• Wine discounts and educational tasting opportunities.
• A fun, dynamic work environment in a beautiful winery setting.

Send Your Resume to christy@neverstillwines.com

Job Type: Part-time

Pay: $20.00 per hour

Expected hours: 18 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Evening shift

Work Location: In person

Salary : $20