What are the responsibilities and job description for the Coordinator of Campus Visits position at New England College?
- Schedule and manage weekday campus visits and tours in collaboration with all members of the admissions department team.
- Participate in the training, scheduling, and supervision of student tour guides and ambassadors.
- Serve as the primary point of contact for visitors, providing the highest level of customer service and information about campus life and programs.
- Collaborate with campus staff and faculty to arrange meetings for visitors as appropriate.
- Use the College’s CRM system to maintain accurate records of campus visit attendance and feedback for reporting purposes
- Answer the main phone line to the undergraduate admission office and be prepared to respond to a wide range of calls and re-direct them to the appropriate individual.
- Strong organizational and communication skills with a customer service orientation.
- High school education with some college background desirable
- Two to four years of relevant experience or comparable knowledge and skills
New England College prohibits discrimination on the basis of race, color, creed or religion, national origin, sex, sexual orientation, age, marital status, pregnancy, veteran’s status or disability in regard to treatment, access to or employment in its programs and activities, in accordance with federal and state laws and regulations. In compliance with the Americans with Disabilities Act (ADA), individuals with disabilities needing accommodation should contact the ADA Compliance Officer.
New England College is committed to providing equal opportunity in all conditions of employment and creating a welcoming and supportive environment that celebrates diversity. If an imbalance is found to exist, the College will make good faith efforts to recruit, hire and promote persons underrepresented in the workplace.
