What are the responsibilities and job description for the Manager, Group Sales position at New York Islanders?
A storied sports franchise…a world class arena…the best fans…
AND YOU
Original – Authentic – Vibrant – Attainable
Our Game Plan
The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships, our history is what will propel us into the future, confidently assuming a position of strength in the sports, entertainment, and cultural landscape.
Our home at UBS Arena at Belmont Park, which was built for hockey and made for music, cements our brand into the very foundation of New York. We have always carved our own path, and to our fans the Islanders are a way for people to be a part of something greater than themselves. To be a part of living history, with the glory of the past fueling the drive for our fifth Stanley Cup.
How to Make the Team
We are hiring a Manager, Group Sales. This person in this role will be responsible for building, coaching, and managing a team of frontline Group Sales reps. If you are passionate about building your career in the sports & entertainment industry, then we want to get to know you.
Show Us You Can
- Hire, train, and manage a team of Group Sales reps
- Lead team to exceed a yearly revenue goal
- Create a strong culture to ensure a productive work environment
- Implement and execute Group Sales programs that will maximize revenue
- Provide sales training and consistently reinforce sales techniques
- Support the Group Sales team with lead generation and pipeline management
- Take an active leadership role in weekly sales meetings
- Promote cross-selling across all New York Islanders and UBS Arena products
Who You Are
- Career: You are passionate about your career and equally passionate about the careers of the team you will lead
- Sales: You have an enthusiasm for sales and for delivering the best customer experience
- Results: You are committed to success and understand the work ethic needed in this role
- Integrity: You operate with integrity at all times, even when no one is looking
- Trust & Empathy: You believe that trust and empathy are foundational operating priorities
Your Training & Talent
- Must Have: A minimum of three years of successful sales experience in any field
- Must Have: Strong referrals from leaders and colleagues you’ve worked with
- Strongly Preferred: Minimum of three years of successful sports/entertainment related ticket sales experience
- Preferred: Background in group ticket sales
- Preferred: Experience using Salesforce and Archtics
- Nice To Have: Management experience
Where You’ll Go
- The New York Islanders have offices in Floral Park, NY, Manhattan, NY, and UBS Arena
- Attend home games and other sales events (events can fall on evenings/weekends/holidays)
What Skills You’ll Use
- Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
- Motivation: Leverage your personal skills to drive results and influence success
- Autonomy: Manage your time, work independently, and prioritize tasks
- Collaboration: Liaise with cross-functional internal teams and establish positive relationships
- Creativity: Think outside the box, bringing innovative ideas to the table
- Accountability: Take ownership of your work
- Conflict Resolution: Show off your problem solving and decision-making skills
What’s in it for You
- Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
- Comprehensive benefits package including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development opportunities
The salary range for this position is between $75,000-$85,000 annually. Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to, skills, education, training, experience and market demands.
The Fine Print
The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $75,000 - $85,000
