What are the responsibilities and job description for the Customer Service Representative, Sales Team position at Newco Coffee?
Job Type
Full-time
Description
Newco Enterprises is a leading manufacturer of commercial coffee machines that has been brewing up innovations for 50 years. Founded in 1974, Newco has grown from humble beginnings into an industry leader known for its commitment to quality and customer satisfaction. Our state-of-the-art, climate-controlled manufacturing facility now houses the latest Amada metal fabrication machinery, positioning us for even higher levels of quality and efficiency. Be part of our continued success by joining our Customer Service team!
Reporting to the Customer Service Manager, this person will take incoming calls from customers, receive and process routine customer orders, inquiries, and / or customer issues related to pending orders. We would prefer some Customer Service experience, but it is not required, we will train the right person. We are looking for an individual with an outgoing personality and solid work ethic.
Newco offers medical, dental, vision, disability and life insurance after 30 days and 401K with company match after 90 days of successful employment.
Requirements
This is a full-time position working Monday - Friday, 8 : 00 am - 4 : 30 pm. This position requires good attendance, the ability to interact with customers with tact and courtesy, and an enthusiastic, team-oriented attitude.
