Medical Lab Technician

This position is responsible for specimen collection and performing laboratory high complexity laboratory testing in an accurate and timely manner. Personnel report to department Coordinator or Manager.

• Demonstrates competence as Phlebotomy Technician. Including providing excellent customer service, proper specimen requirements/collection, processing and transport of specimens.
• Demonstrates competence and ensures acceptable performance in analyzer functionality, test analysis, slide technique, quality control, analyzer-calibration, maintenance, and for reporting test results, including critical values. Knows how to properly take action when results are abnormal or not within the acceptable limits.
• Demonstrates competence and ensures acceptable performance in slide techniques, cell identification and other microscopic identifications and reporting of results. Knows what to do when abnormal cells or other abnormal findings are identified. Refer abnormal findings to Lab Scientist, Coordinator or Manager.
• Demonstrates competence in organism identification, distinguishing between pathogens and organisms belonging t normal flora and proper performance of sensitivities on pathogens identified. Refer abnormal findings to Lab Scientist, Coordinator or Manager.
• Capable of identifying problems that may adversely affect test analysis and basic troubleshooting. Must perform corrective actions or assure patient testing is not performed and referred unless systems are properly functioning and meeting specifications. Refer unresolved problems to Lab Scientist, Coordinator or Manager
• Monitors inventory of testing supplies in designated area. Recognizes and provides input for opportunities for improvements in financial performance and productivity.

VALUES:

i - Innovation

"Forward thinking" "Exploring new possibilities" "Ambitious Goals" Looks out for new and innovative approaches that will improve efficiency. Embraces and champions new ideas and encourages others to do likewise. Recognizes and rewards people and teams who are creative and innovative. This is in sharp contrast to those who tend to embrace the status quo, struggle with new approaches and discourage others when they are creative and innovative in the pursuit of increased efficiency or effectiveness.

C - Compassion

"Friendly countenance" "Servant attitude" "Demonstrating genuine concern" Shows genuine sensitivity to the needs, feelings and capabilities of other people. Deals with others in a pleasant manner. Treats others with respect and consideration. This is in contrast to those who are unpleasant and tend to alienate co-workers, or who seem insensitive to the needs of others and tend to demonstrate a lack of respect for others.

A - Accountability

"Showing integrity" "Leading by example" "Ownership and accepting responsibility" Acts in ways that demonstrate personal integrity and serves as a positive example of why others should trust the motives of the organization. Views himself or herself as a reflection of the organization by following through on commitments and accepting ownership of any mistakes he or she might make. Leaves others with the clear impression that integrity is a core value at this organization. This is in contrast to individuals who make commitments that go unmet, fail to acknowledge their role in disappointing events, or whose actions (or inaction) leave others with doubts about the level of trust that should be placed in the organization.

R - Respect

"Considerate of cultural diversity" "Building trust" "All people are to be valued" Demonstrates a genuine interest in the thoughts, opinions, values and needs of co-workers and customers. Avoids speaking, writing or doing other things that could be seen as disrespectful of people in their absence (or "behind their backs"). Recognizes and shows respect for the strengths and contributions of others. This is in clear contrast to behaviors that leave people feeling that their thoughts, opinions, values and needs are of little interest.

E - Empowerment

"Allowing others to reach their full potential: "Freedom to do what is right for our patients" "Attain and share knowledge to enrich others" Empowered in an intentional manner that allows the person to find their way, yet receiving help when needed. Using good judgment related to the level of authority given and the amount of leeway extended. This contrasts with leaders and individuals who focus more on the risks involved from the empowerment, instead of reaching the full potential of the organization.

ORGANIZATION EXPECTATIONS:

Communication

The process of sending and receiving messages with words, verbally, written or in sign language.

Customer Focus

Identifying and responding to current and future patient and other customers’ needs; providing excellent service to internal and external patients and other customers.

Initiative

Identifying and dealing with issues proactively and persistently; seizing opportunities that arise.

Self-Development

Lifelong, voluntary, and self-motivated learning.

Teamwork

Effectively work and complete assignments in group settings. Works independently and cooperatively with others to achieve common goals.

Skills, Knowledge and Abilities

Proficiency Level Skill

Senior Critical thinking

Intermediate Problem solving

Senior Multitasking

Expert Communication skills - oral/written/reading

Intermediate Computer skills

Expert Customer service

Intermediate Analytical skills

Experience

No experience required

Education

Must qualify as high complexity testing personnel by CLIS 42CFR493.1489-b. Usually obtained by an Associate Degree in

Biological, Chemical or Medical-Laboratory Sciences or and Associate Degree that includes 60 semester hours, of which 24

semester hours are in biological, physics and chemical sciences, including 6 semester hours in chemistry and 6 in biology.

Lab Technician requires 8 hours of CE annually

If you are a current employee or have previously worked for Nor-Lea Hospital District, please contact the Human Resources Department at hrgroup@nlgh.org for your correct username and password.