What are the responsibilities and job description for the Medical Assistant position at North American Staffing Group?
Job Description: Medical Assistant II
$23/hr
Monday - Friday
8am - 5pm
Temp Assignment
Overview:The Medical Assistant II (M.A. II) plays a key role in creating a positive patient experience by being attentive, compassionate, and respectful. This role supports direct patient care by performing routine clinical procedures and offering technical and clerical assistance. The M.A. II builds relationships with patients, listens to their concerns, and proactively manages their expectations. Responsibilities include documenting patient information in the Electronic Health Record (EHR) and assisting with administrative tasks, such as providing feedback to the Nursing Supervisor/Manager and mentoring M.A. team members.
Responsibilities:
- Perform patient intake, including vitals and chief complaints.
- Complete orders such as administering vaccines, medications, and lab work.
- Document patient information in the EHR across specialties.
- Maintain a clean and stocked patient care area, including inventory management.
- Schedule follow-up appointments and manage patient "no-shows."
- Act as a patient advocate, addressing concerns promptly.
- Assist in training and mentoring M.A. staff.
Qualifications:
- Medical Assistant certificate and high school diploma or equivalent.
- CPR/First Aid certification.
- Minimum 2 years of experience as a back-office Medical Assistant; 3 years preferred.
- Bilingual skills in English/Spanish/Mandarin/Cantonese preferred.
Skills:
- Strong customer service and communication skills.
- Proficient in basic math, medical terminology, and Microsoft Office.
- Ability to handle multiple tasks and work effectively in a fast-paced environment.
- Knowledge of HIPAA, OSHA, and other relevant medical guidelines.
INDMED
Salary : $23
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