70 Director of Training Jobs in United States

North County Transit District
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Director of Training

Full Time | Transportation 2 Months Ago

This position is responsible for overseeing all employee training and development programs, including administrative training, bus, rail and facilities technical training, talent management, leadership development, internship programs, and related organizational development and training functions and activities.  This position also ensures that training programs are conducted in accordance with all applicable federal, state, and local laws, rules, and regulations.

 

Distinguishing Characteristics 

The position is distinguished by its overall responsibility for the management of the Training Department to ensure that District-wide personnel and organizational development needs are fulfilled with the highest levels of service and support. Emphasis is placed upon successful and effective collaboration across the District to promote the ongoing development of a first-class Human Resources Department.  This position works closely with with all Divisions within the District, interacting with staff at all levels.  This position is designated as “at-will” in accordance with the NCTD Employee Handbook

 

Supervision Received and Exercised

This position reports to the Division Chief and is responsible for the direct supervision of department staff. This position provides advice and counsel and/or guidance to the work of other managers relative to organizational training matters. Further, this position is expected to participate in the sharing of expert knowledge and as a vital member of various project teams that may be instituted.

 

Working Conditions

Normal working conditions for this position are in an office and field setting. Business travel may be required periodically between District sites, governmental agencies, consultants’ facilities, and other locations as required.  Due to the nature of transit operations, job duties necessitate working beyond normal office hours to accommodate staff needs which may include evening, nights, weekends, and holidays from time to time.  

Essential Functions

Duties may include, but are not limited to, the following:

  • Manages the daily administration of the Training Department.
  • Responsible for the overall management and continuous improvement of NCTD’s learning management system
  • Develops, implements, and directs all training, employee development, and talent management programs.
  • Designs, develops, and improves transit operations training materials and lesson plans in response to specific requests for training and to maintain compliance with all rules and regulations.
  • In collaboration with Division/Department subject matter experts, reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
  • Ensures that training materials and programs are current, compliant, accurate, and effective.
  • Identifies opportunities such as operational changes or industry developments that training could improve.
  • Conducts or facilitates required and recommended training sessions.
  • Collaborates with vendors and third-party training providers as needed to arrange employee registration for and participation in outside training programs.
  • Ensures that training milestones and goals are met while adhering to approved training budget.
  • Monitors, evaluates, analyzes, and reports on all training programs’ effectiveness, success, and return on investment. Implement evaluation plans to foster employee engagement and continuous training improvements. Deliver quarterly performance metrics for training, and recommend and implement strategies to improve training program policies and procedures as needed.
  • Identifies, recommends, and implements internal policies, organizational structures, work processes, and management practices to improve the use of training programs throughout NCTD. 
  • Keeps up with new developments and best practices in the training field for the purpose of developing and promoting the training team as well as implementing effective training methods.  
  • Participates in the preparation of Department annual budget and multi-year projections. Monitors expenses and recommends adjustments to achieve annual results within goals.    
  • Hires, trains, supervises, reviews, disciplines, and terminates subordinate staff as needed and in accordance with District policy. 
  • Develops and implements department goals, objectives, policies, and priorities for staff and assigned area of responsibility.
  • Perform other related duties as assigned.

Education/Experience

  • Bachelor’s Degree in human resources, organizational development, instructional design, education, or related field required.
  • Minimum ten (10) years training oversight experience, in an industry governed by regulatory or similar requirements regarding employee training. 
  • Minimum five (5) years of management and supervisory experience.
  • Previous public sector and/or transit experience strongly desired.

 

A combination of experience/skills and education to fulfill the requisite knowledge, skills and abilities for this position may be considered.

 

Certificates/Licenses

  • Possess and maintain a California driver’s license, Class C, and a satisfactory driving record for the last five years. 
  • Must be able to obtain and maintain annual access to Marine Corp Base Camp Pendleton.
  • Maintain compliance with the District’s policy regarding Conflict of Interest and Ethics. 
  • Must be able to become GCOR Qualified on NCTD owned railroad properties (after hire).
  • Must be able to become RWP Qualified on NCTD owned railroad properties (after hire).  

 

General Requirements

  • Strong experience designing, developing, and delivering instructional materials for technical content. 
  • Demonstrated knowledge of instructional design, adult learning theory and principles, organizational psychology, and change management required.
  • Ability to translate technical terminology and requirements into terms easily understood by non-technical individuals. 
  • Demonstrated experience with publishing and tracking learning objectives in a learning management system (LMS). Strong eLearning design and development skills.
  • Ability to manage ambiguous projects, identify and solve blockers and know when to escalate to keep the project moving forward.
  • Ability to create and maintain good working relationships with a diverse range of individuals through excellent communication and teambuilding skills, including the ability to engage successfully with both internal and external contacts and the public.
  • Strong analytical and critical thinking skills; ability to gather, organize, analyze, and present data to appropriate sources.
  • Ability to interpret and apply local, state, federal, and industry rules and regulations accurately and effectively.
  • Exceptional communication skills, both verbal and written, including the ability to prepare and deliver clear and concise reports. 
  • Expertise and ability to demonstrate use of high-level discretion and judgment in execution of duties is preferred. 
  • Ability to manage and maintain simultaneous, transitional, and emerging priorities. 
  • Demonstrated proficiency in computer software programs including the Microsoft Office Suite.

Physical Requirements  

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

The employee must possess the ability to use the phone and computer for extended periods, manual dexterity to complete clerical functions and work with office equipment, and lift equipment up to 25 pounds on a periodic basis.  The employee must be able to hear, see, and communicate verbally to exchange information.   The employee must be able to physically travel between District locations and other destinations, work in evenings when required, work in hazardous conditions, and negotiate a variety of different and irregular terrain as is typical along a railway right of way.   The employee may be subject to fumes, odors, dusts, gases, chemicals.  The employee must be able to walk, climb, balance, bend, carry, push, reach, sit, and stand.

 

Machines / Tools / Equipment

  • Ability to operate a personal computer and Microsoft Office Suite programs.
  • Ability to operate standard office equipment, including a fax and scanner machine, copy machine, and telephone. 
  • Ability to carry and operate a mobile on-call device.

Application Information:  All applicants must complete and submit an online application at www.gonctd.com/careers.   A job offer is contingent upon the successful completion of a pre-employment drug screen and background check.  Salary based upon experience, not to exceed midpoint of stated range.  NCTD is an Equal Opportunity Employer.

WEBSITE

gonctd.com

HEADQUARTERS

Oceanside, CA

SIZE

200 - 500

INDUSTRY

Transportation

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