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Parts and Service Assistant

Northstar Clean Concepts
Spokane, WA Full Time
POSTED ON 12/26/2024 CLOSED ON 1/9/2025

What are the responsibilities and job description for the Parts and Service Assistant position at Northstar Clean Concepts?

Industrial equipment company, Northstar Clean Concepts is seeking a parts and service department assistant to join our growing team. As an assistant, you will perform a variety of tasks to assist with smooth branch operation.

This is a full-time, year-round position

  • Monday - Friday 7AM - 4PM
  • Closed on weekends
  • 100% Paid Health Insurance more benefits

What you will do - Perform a variety of tasks to assist with smooth branch operation. Your primary objective will be to assist the parts and service department meet the needs of customers. This is not a desk job. You will be active throughout the day.

We will provide you with product training. For more company and product information visit northstardirect.com

Key Responsibilities

  • Ship and Receive inventory. Confirm accuracy using packing slips and related shipping documents.
  • Prep facility for start & close of business.
  • Load and unload customer equipment, rental equipment and deliveries.
  • Greet walk-in customers. Answer incoming calls in a professional and enthusiastic way.
  • Inspect and prep rental equipment when returned.
  • Instruct customers on proper use of purchased and rental equipment
  • Un-crate, assemble and test equipment sold by company
  • Assist service technicians.
  • Product deliveries using company vehicle.
  • Use printed and digital catalogs and diagrams to research and identify products or parts needed to fulfill customer requests.
  • Prepare customer quotes, estimates, rental agreements and service requests

Good fit for those that:

  • Are mechanically inclined
  • Are a Self-Starter| Dependable | Coach-able | Confident
  • Have a high level of accuracy
  • Enjoy daily interaction with commercial and industrial customers
  • Enjoy solving problems
  • Enjoy a fast paced environment

Qualifications and skills we look for:

  • Professional appearance
  • Mechanical aptitude
  • Effective communication, verbally and in writing
  • Ability to operate a warehouse forklift and complete forklift training
  • Local valid drivers license. Clean driving record with no more than three (3) moving violations in the past five (5) years.
  • Willingness to invest the time to learn the job and take on additional responsibilities
  • No impaired driving convictions within the past five (5) years and no charges currently pending.
  • Pass background check and drug screening

While performing the duties of this job the employee may:

  • Occasionally lift 75 lbs.
  • Frequently lift 50lbs.
  • Intermittently and repeatedly stoop, kneel, bend, twist, crawl, climb perform repetitive motions using hands to grasp, push, pull or do fine manipulations.
  • Occasionally climb ladder and operate a forklift.

Benefits

  • Work-Life Balance with no corporate nonsense
  • We believe character matters all the time
  • We all care and take responsibility like we own the place
  • We are team members, not employees
  • We balance family with working hard
  • Year-Round Full time work - No weekends
  • Monday – Friday 7:00 AM – 4:00 PM
  • Generous PTO Paid Vacation, Sick leave and Holidays
  • 100% Paid Medical Insurance
  • 100% Paid Dental Insurance
  • 100% Paid Short and Long Term Disability Insurance
  • 100% Paid Life Insurance
  • 401(k) We match up to 4% of your contribution

About Us: The products sold and serviced by Northstar include industrial pressure washers, automated cleaning systems, waste-water treatment, waste-oil fired heaters and automatic car | truck wash equipment used by Industrial, Agricultural and Commercial accounts throughout the Inland Northwest. We are a small, established and growing 40 year old company with a branch in Spokane and Pasco. For more company and product information visit northstardirect.com

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • What about this position appeals to you?
  • To help us select candidates for an in-person interview, we will ask applicants to complete an online assessment. Applicants selected from the submitted assessments will be contacted by phone soon afterword to schedule an interview. Will you will you be willing to participate if you are invited?
  • While performing the duties of this job the employee will:

Load and unload products into customer vehicle by hand or forklift, Ship and receive inventory, Occasionally lift 75 lbs., Frequently lift 50lbs.

Are you able to perform these duties?

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $19 - $22

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