What are the responsibilities and job description for the Food and Beverage Server position at NorthStone Country Club LLC?
Job Description
Job Description
Description :
Provide food and beverage service to club members and guests.
Compensation
5.00 per hour, plus service charge and tips. Benefits for full time employees include medical, dental, vacation, sick time, and 401k. Vacation begins accruing immediately, available for use after 60 days of employment. Medical and dental is available after 60 days after employment. After 1 year of employment, 401k is available on January 1st or July 1st.
Job Knowledge, Core Competencies and Expectations
Greet and acknowledge members and guests.
Is knowledgeable about the menu, buffet and wine list.
Ability to time the service of each course.
Learns members’ names and their special preferences.
Knowledge of wines and spirits.
Knowledge of and ability to perform required role during emergency situations.
Job Tasks / Duties
Sets up side station and performs assigned side (prep) work.
Provides immediate attention to all members and guests upon seating.
Makes sure that children are in the appropriate type of seat and are safe and secure.
Distributes food and wine menus; answers questions.
Fills glasses with ice water and makes menu suggestions.
Ensure that the correct account numbers and names are given for billing.
Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections based on member and guest preferences.
Places orders with kitchen; informs cooks about any special cooking instructions.
Assembles food on tray; procures items from each station as necessary.
Serves meals; places dishes by courses in front of each person.
Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
Presents the bill.
Handles all cash and credit card charges as prescribed by standard operating procedures.
Keeps dining room and bus station areas clean.
Clears, cleans and resets tables that have been vacated.
Advises supervisor of any complaints as soon as they occur.
Performs clean-up and closing duties as assigned by manager.
Attends pre-meal meetings as requested by the Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.
Turns in signed tip declaration form weekly.
Thanks members and guests; invites them to return.
Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
Completes other appropriate work assignments as requested by Food and Beverage Manager or supervisor.
Requirements : Special Requirements
Must be of legal age to serve alcohol.
Physical Demands and Work Environment
Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
Push, pull or lift up to 50 pounds.
Continuous repetitive motions.
Work in hot, humid and noisy environment.
Education and / or Experience
Grade 12 education.
Two years of comparable wait service experience preferred
The ability to read, write and execute basic math skills.
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